Hazel Lunn Email
Head of Technology and Infrastructure @ Luton Borough Council
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Hazel Lunn Location
- Luton, GB
Hazel Lunn Work
- 2025 -now Head of Technology and Infrastructure @
- 2024 -2025 Head of Digital and Data Solutions @
- 2022 -2024 Head of Information Technology @
- 2018 -2024 Technology Business Partner @
- 2016 -2018 Contact Center Manager @
- 2014 -2016 Business Analyst @
- 2007 -2014 Resources and Performance Manager @
- 2005 -2007 Call Centre Officer @
- 2003 -2005 Training and Policy Officer @
- 1995 -2003 Mortgage underwriter @
- 1994 -1995 Customer advisor @
Hazel Lunn Education
- Manshead upper school 1987-1989
- Hammersmith county 1984-1987
Hazel Lunn Skills
- Policy
- Government
- Call Center Architecture
- Operations Management
- Customer Service
- Contact Centre Management
- Performance Improvement
- Lean Transformation
- Web Chat
- PRINCE2
- Governance
- Project Management
- Call Centers
- Change Management
- Alcatel
- Public Sector
- Program Management
- Performance Management
- Stakeholder Engagement
- Customer Experience
- Stakeholder Management
- Digital Transformation
- System Administration
- Web Services
- VoIP protocols SIP
- Local Government
- Digital Strategy
- Mortgage Lending
- Key Performance Indicators
- Channel Strategy
- Business Transformation
- Avaya IP Telephony
- Service Improvement
- IT Enabled Business Transformation
- Resource Management
- Acd Management
- Call Centre Technologies
- Contact Centers
- Avaya Communication Manager
- Vector Design
- Multimedia
- Project Delivery
- Management
- Business Process Improvement
- IVR
- Research
- Requirements Gathering
- Requirements Analysis
- Technical Translation
- Fault Resolution
- Fault Management
- Technical Solution Design
- Asset Management
Hazel Lunn Summary
- Hazel Lunn, based in Luton, GB, is currently a Head of Technology and Infrastructure at Luton Borough Council. Hazel Lunn brings experience from previous roles at Luton Borough Council. Hazel Lunn holds a 1987 - 1989 Manshead upper school. With a robust skill set that includes Policy, Government, Call Center Architecture, Operations Management, Customer Service and more. Hazel Lunn has 2 emails on RocketReach.
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