Hazel Hughes Email
Customer Experience Consultant @ SignalCX
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Hazel Hughes Location
- Windsor, GB
Hazel Hughes Work
- 2024 -now Customer Experience Consultant @
- 2024 -now Volunteer - Smart Works Reading @
- 2023 -2023 Customer Experience Specialist @
- 2021 -2023 Customer Experience Lead @
- 2020 -2021 Head of Group Customer Support @
- 2019 -2020 Director Guest Service Experience @
- 2018 -2019 VP International Customer Experience @
- 2017 -2018 Customer Experience and Operations Director @
- 2014 -2017 Senior Manager, Customer Experience and Service Delivery @
- 2013 -2014 Director of Customer Service @
- 2011 -2012 Head of Customer Service Development @
- 2007 -2011 Customer Experience Design and Development Manager @
- 2003 -2007 Fleet Development Manager, Inflight Service @
- 2000 -2003 UK Customer Relations Manager @
- 1993 -2000 Various roles within Telephone Sales UK @
Hazel Hughes Education
- Oxford Brookes University
(Management Studies Diploma)
1999-2000 - London Business School
(Strategic Marketing)
1998-1999 - Williamwood High School 1985-1991
Hazel Hughes Skills
- Service Design
- Program Management
- Cross-functional Team Leadership
- Complaint Management
- Operations Management
- Customer Experience
- Change Management
- Airlines
- Stakeholder Management
- Strategy
- Management
- Airports
- Performance Management
- Project Planning
- Process Improvement
- Service Delivery
- Business Process Improvement
- Culture Change
- Leadership
- Customer Service
- Negotiation
- Team Management
- Team Leadership
Hazel Hughes Summary
- Hazel Hughes, based in Windsor, GB, is currently a Customer Experience Consultant at SignalCX. Hazel Hughes brings experience from previous roles at Smart Works Charity, Sainsbury's, McCarthy Stone and McCarthy & Stone. Hazel Hughes holds a 1999 - 2000 Oxford Brookes University. With a robust skill set that includes Service Design, Program Management, Cross-functional Team Leadership, Complaint Management, Operations Management and more. Hazel Hughes has 2 emails on RocketReach.
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