Hazel Castillo Email & Phone Number
Parents @ Uber Global Co-Chair @ Uber
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Hazel Castillo Location
- San Francisco, CA, US
Hazel Castillo Work
- Parents @ Uber Global Co-Chair @ (August 2026 - Present)
- Parents at Uber - Global Board, Communications Lead @ (January 2024 - Present)
- Sr. Program Manager, Platforms and Policy @ (April 2022 - Present)
- Senior Community Operations Manager @ (March 2018 - April 2022)
- Women At Uber - APAC Regional Co-Lead @ (February 2020 - February 2022)
- Community Operations Manager @ (September 2016 - March 2018)
- Operations Manager @ (May 2016 - August 2016)
- Senior Operations Manager @ (October 2015 - May 2016)
- Director For Operations @ (July 2014 - February 2015)
- Head of Operations @ BPO Australasia / Ragus Inc. (May 2012 - July 2014)
- Senior Operations Manager @ (December 2010 - April 2012)
- Operations Manager @ (October 2009 - December 2010)
- Consultant and Researcher @ JLP Consulting / AIMS International Philippines (August 2008 - November 2008)
- Operations Manager @ NCO Group (September 2006 - August 2008)
- Quality Manager (Interim) @ NCO Group (March 2008 - July 2008)
- Team Manager @ NCO Group (September 2003 - September 2006)
- Directory Assistance Agent @ NCO Group (April 2003 - September 2003)
Hazel Castillo Education
- Ateneo Graduate School of Business 2011-2011
- Miriam College
Bachelor of Arts (Communication)
1999-2003 - Holy Family School 1989-1999
Hazel Castillo Skills
- BPO
- Business Strategy
- Service Delivery
- Management
- Program Management
- Customer Satisfaction
- Leadership
- Call Center
- Customer Experience
- Leadership Development
- Outsourcing
- Team Management
- Contact Centers
- Process Improvement
- Call Centers
- Project Management
- Workforce Management
- Operations Management
- Change Management
- CRM
- AI
- Analytical Skills
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Coaching
- Communication
- Critical Thinking
- Customer Advocacy
- Customer Relationship Management (CRM)
- Customer Retention
- Data Governance
- Employee Engagement
- F&B Management
- Flexible Approach
- Governance, Risk Management, and Compliance (GRC)
- IEX
- Inbound Marketing
- Knowledge Acquisition
- Oral Communication
- Performance Management
- Pivot Tables
- Planning
- Presentations
- Problem Solving
- Project Planning
- Quality Assurance
- Resource Planning
- Strategic Planning
- Strategy
- Team Leadership
- Telecommunications
- Vendor Management
- Workload Prioritization
- Support
- Capital
- PowerPoint
- Marketing
- Offshoring
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Public Speaking
- Operations
- Business Process Outsourcing
- Customer Relationship Management
Hazel Castillo Summary
- Hazel Castillo, based in San Francisco, CA, US, is currently a Parents @ Uber Global Co-Chair at Uber. Hazel Castillo brings experience from previous roles at Uber. Hazel Castillo holds a 2011 - 2011 Ateneo Graduate School of Business. With a robust skill set that includes BPO, Business Strategy, Service Delivery, Management, Program Management and more. Hazel Castillo has 3 emails and 1 mobile phone numbers on RocketReach.
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