Hazel Castillo Email & Phone Number
Parents @ Uber Global Co-Chair
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Hazel Castillo Location
- San Francisco, CA, US
Hazel Castillo Work
- 2026 -now Parents @ Uber Global Co-Chair @ Uber
- 2024 -now Parents at Uber - Global Board, Communications Lead @
- 2022 -now Program Manager, Global Strategy Design @
- 2022 -now Sr. Program Manager, Platforms and Policy @
- 2018 -2022 Senior Community Operations Manager @
- 2020 -2022 Women At Uber - APAC Regional Co-Lead @
- 2016 -2018 Community Operations Manager @
- 2016 -2016 Operations Manager @
- 2015 -2016 Senior Operations Manager @
- 2014 -2015 Director For Operations @
- 2012 -2014 Head of Operations @ BPO Australasia / Ragus Inc.
- 2010 -2012 Senior Operations Manager @
- 2009 -2010 Operations Manager @
- 2008 -2008 Consultant and Researcher @ JLP Consulting / AIMS International Philippines
- 2006 -2008 Operations Manager @ NCO Group
- 2008 -2008 Quality Manager (Interim) @ NCO Group
- 2003 -2006 Team Manager @ NCO Group
- 2003 -2003 Directory Assistance Agent @ RMH Teleservices (now NCO Group)
Hazel Castillo Education
- Ateneo Graduate School of Business 2011-2011
- Miriam College
Bachelor of Arts (Communication)
1999-2003 - Holy Family School 1989-1999
Hazel Castillo Skills
- BPO
- Business Strategy
- Service Delivery
- Management
- Program Management
- Customer Satisfaction
- Leadership
- Call Center
- Customer Experience
- Leadership Development
- Outsourcing
- Team Management
- Contact Centers
- Process Improvement
- Call Centers
- Project Management
- Workforce Management
- Operations Management
- Change Management
- CRM
- Support
- Coaching
- Employee Engagement
- Project Planning
- Performance Management
- Customer Retention
- Capital
- Telecommunications
- PowerPoint
- Marketing
- Inbound Marketing
- Quality Assurance
- Strategic Planning
- IEX
- Team Leadership
- Offshoring
- Business Process Outsourcing Bpo
- Customer Relationship Management Crm
- Public Speaking
- Operations
- Business Process Improvement
- Vendor Management
- Business Process Outsourcing
- Customer Relationship Management
Hazel Castillo Summary
- Hazel Castillo, based in San Francisco, CA, US, is currently a Parents @ Uber Global Co-Chair at Uber. Hazel Castillo brings experience from previous roles at Uber. Hazel Castillo holds a 2011 - 2011 Ateneo Graduate School of Business. With a robust skill set that includes BPO, Business Strategy, Service Delivery, Management, Program Management and more. Hazel Castillo has 3 emails and 1 mobile phone numbers on RocketReach.
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