Hayley Ward Email & Phone Number
Director of User Research and Insights @ Deliveroo (Past)
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Hayley Ward Location
- London, England, GB
Hayley Ward Work
- Director of User Research and Insights @ (October 2021 - June 2026)
- Head of Customer Experience, Digital and Data @ (September 2019 - October 2021)
- Head of Insight Partnerships @ (August 2017 - August 2019)
- Head Of Research @ (March 2016 - September 2017)
- Lead Consultant: Customer Experience (.com + stores), Womenswear, Lingerie and Beauty @ (January 2015 - February 2016)
- Senior Consumer Research Lead @ (July 2014 - January 2015)
- Sales and Service Insight Manager @ (November 2012 - July 2014)
- Principal Insight Project Manager @ (January 2006 - November 2012)
- Market Research Consultant @ The Wrekin Housing Trust (July 2002 - December 2005)
Hayley Ward Education
- Wolverhampton University
2:1 (Business Studies)
2001-2005
Hayley Ward Skills
- Strategy
- Team Management
- Retail
- Leadership
- Sales
- Stakeholder Management
- Multi-channel Retail
- Customer Experience
- Market Research
- Analytics
- Business Analysis
- Team Leadership
- Management
- Project Management
- Business Strategy
- Marketing Strategy
- Customer Insight
- Segmentation
- Business Intelligence
- Coaching
- Big Data
- Multi Channel Retail
- Social Media
Hayley Ward Summary
- Hayley Ward, based in London, England, GB, was previously a Director of User Research and Insights at Deliveroo. Hayley Ward brings experience from previous roles at Marks and Spencer. Hayley Ward holds a 2001 - 2005 2:1 in Business Studies @ Wolverhampton University. With a robust skill set that includes Strategy, Team Management, Retail, Leadership, Sales and more.
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