Hayley Ward's Location
London, England, GB
Hayley Ward's Work
- Director of User Research and Insights @ Deliveroo
- Head of Customer Experience, Digital and Data @ Marks and Spencer
- Head of Insight Partnerships @ Marks and Spencer
- Head Of Research @ Marks and Spencer
- Lead Consultant: Customer Experience (.com + stores), Womenswear, Lingerie and Beauty @ Marks and Spencer
- Senior Consumer Research Lead @ Telefónica Ingeniería de Seguridad
- Sales and Service Insight Manager @ O2 (Telefónica UK)
- Principal Insight Project Manager @ Marks and Spencer
- Market Research Consultant @ The Wrekin Housing Trust
Hayley Ward's Education
- Wolverhampton University
2:1 (Business Studies)
2001 - 2005
Hayley Ward's Skills
- Strategy
- Team Management
- Retail
- Leadership
- Sales
- Stakeholder Management
- Multi-channel Retail
- Customer Experience
- Market Research
- Analytics
Hayley Ward's Summary
Hayley Ward, based in London, England, GB, is currently a Director of User Research and Insights at Deliveroo, bringing experience from previous roles at Marks and Spencer. Hayley Ward holds a 2001 - 2005 2:1 in Business Studies @ Wolverhampton University. With a robust skill set that includes Strategy, Team Management, Retail, Leadership, Sales and more, Hayley Ward contributes valuable insights to the industry. Hayley Ward has 3 emails on RocketReach.
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