Hayley Owen Email
Managing Director @ Ascent Performance Group Ltd
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Hayley Owen Location
- England, United Kingdom
Hayley Owen Work
- Managing Director @ (May 2026 - Present)
- Chief Operating Officer @ (January 2022 - May 2026)
- Chief Client Experience Officer @ (November 2021 - January 2022)
- General Manager @ Ascent (October 2020 - November 2021)
- Head of Risk, Control and Remediation @ (October 2018 - December 2019)
- Head of Credit Operations Rectifications @ (June 2016 - October 2018)
- Head of Collections and Recoveries @ (January 2014 - June 2016)
- Head of Telephony and Specialist Services Secured and Unsecured Products @ (January 2013 - January 2014)
- Head of Telephony Secured and Unsecured and Interim Head of Savings Products @ (August 2012 - January 2013)
- Head of Collections Telephony @ (January 2010 - August 2012)
- Senior Operations Manager @ (July 2009 - January 2010)
Hayley Owen Education
- West Cheshire College
HNC Business Studies
1995-1997 - John Summers High School 1990-1995
Hayley Owen Skills
- People Management
- Strategic Planning
- Restructuring
- Financial Management
- Lean Sigma
- Cross-functional Team Leadership
- Employee Engagement
- Compliance Management
- Complaint Handling
- Internal Communications
- Resource Management
- Management
- Six Sigma
- Complaint Management
- Change Management
- Risk Management
- Strategy
- Call Centers
- Performance Management
- Banking
- Credit
- Collections
- Financial Services
- Operational Excellence
- Operations Management
- Recoveries
- Stakeholder Management
- Credit Cards
- Public Speaking
- Operations
- Microsoft Office
- Cross Functional Team Leadership
- Supplier Management
- Wholesale
Hayley Owen Summary
- Hayley Owen, based in England, United Kingdom, is currently a Managing Director at Ascent Performance Group Ltd. Hayley Owen brings experience from previous roles at Ascent Performance Group Ltd, Ascent and Lloyds Banking Group. Hayley Owen holds a 1995 - 1997 HNC Business Studies @ West Cheshire College. With a robust skill set that includes People Management, Strategic Planning, Restructuring, Financial Management, Lean Sigma and more. Hayley Owen has 2 emails on RocketReach.
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