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Hatem Abed Location
Riyadh, SA
Hatem Abed Work
2025 -now Partner CX and Learning Development @
2018 -2024 Head of Customer Experience @
2016 -2018 Group Chief Officer -Customer Services @
2014 -2015 Head of Key Accounts and Outsourced by Solex Plus @
2010 -2014 Manager- Customer Services @
1995 -2010 Manager- Customer Care and System Development @
2002 -2003 Manager-Retail and Sales support @
Hatem Abed Education
AOU
BSc (degree in information technology IT)
2003-2008
Hatem Abed Skills
Sales Operations
Business Analysis
Project Planning
Sales
Team Management
Customer Service
Management
Leadership
Training
Change Management
Outsourcing
Call Centers
Project Management
Performance Management
Marketing
Supervisor
Customer Experience
Strategy
Mobile Devices
Business Strategy
Negotiation
Arabic Mother Tongue
English Excellent
Strategic Planning
CRM
Customer Support
Support
Business Development
Sales Management
Operations Management
Marketing Strategy
Retail
Teamwork
Team Leadership
Customer Satisfaction
Business Planning
Telecommunications
Hatem Abed Summary
Hatem Abed, based in Riyadh, SA, is currently a Partner CX and Learning Development at CSTC مركز مصادر الابداع للتدريب والاستشارات. Hatem Abed brings experience from previous roles at Bidaya Finance, Mouwasat Medical Services, Solex Plus and FedEx Express. Hatem Abed holds a 2003 - 2008 BSc in degree in information technology IT @ AOU. With a robust skill set that includes Sales Operations, Business Analysis, Project Planning, Sales, Team Management and more. Hatem Abed has 1 emails on RocketReach.
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