Haseeb B. Email & Phone Number
Principal @ Ryve Digital Experience Studio
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Haseeb B. Location
- Dubai, AE
Haseeb B. Work
- Principal @ (June 2025 - Present)
- Founder @ (April 2025 - Present)
- Group Customer Experience Transformation Lead @ (June 2022 - May 2025)
- Customer Experience and Customer Platform Transformation Lead @ (July 2020 - June 2022)
- Customer Experience and Digital Service Transformation Lead @ (May 2017 - July 2020)
- Omnichannel Customer Experience and Digital Transformation Lead @ (February 2014 - May 2017)
- Earlier Experience — CX, CRM and Service Operations @ (April 2006 - January 2014)
Haseeb B. Education
- University of Management Sciences
Master of Business Administration - MBA (Marketing)
2009-2012
Haseeb B. Skills
- CRM
- Customer Experience Management
- Voice of Customer
- Customer Journey Mapping
- Net Promoter Score
- Differentiated Service Strategy
- Customer Service
- Customer Relations
- Customer Support
- Customer Outreach
- Customer Retention
- Cross Selling
- Up-selling
- Telesales
- Telemarketing
- Digital Engagement
- Customer Service Management
- Call center start-up
- Contact Center Consulting
- Contact Center Management
- Strategic Planning
- Project Management
- Lean Six Sigma
- Business Process Management
- Process Optimization
- Business Process Re-engineering
- Performance Management
- Service KPIs
- Operations Management
- Service Fulfillment and Assurance
- Vendor Management
- Outsourcing Management
- Customer Service Systems
- User Acceptance Testing
- Training
- Team Management
- Budgeting
- WFM
- Service Marketing
- Business Development
- Enterprise Sales
- Key Account Management
- Customer Success Management
- Telecommunications
- MVNO
- Communications Service Provider
- BPO
- E-commerce
- Retail
- Business Services
Haseeb B. Summary
- Haseeb B., based in Dubai, AE, is currently a Principal at Ryve Digital Experience Studio. Haseeb B. brings experience from previous roles at Ryve Technologies, Air Arabia, Aldar Estates and Dubai World Trade Centre. Haseeb B. holds a 2009 - 2012 Master of Business Administration - MBA in Marketing @ University of Management Sciences. With a robust skill set that includes CRM, Customer Experience Management, Voice of Customer, Customer Journey Mapping, Net Promoter Score and more. Haseeb B. has 3 emails and 1 mobile phone numbers on RocketReach.
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