Harvey Griffith Email
Head of Membership Operations @ Institute of Sustainability and Environmental Professionals (ISEP)
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Harvey Griffith Location
- England, United Kingdom
Harvey Griffith Work
- 2022 - now Head of Membership Operations @
- 2020 - 2022 Customer Service Manager @
- 2017 - 2020 Senior Contact Centre Manager @
- 2015 - 2017 Head Of Customer Service and Sales Support @
- 2010 - 2015 Head of Business Banking Contact Centres @
- 2007 - 2010 Head of Retail Contact Centres @
- 2000 - 2007 Head of Contact Centre @
- 1996 - 1999 Customer Service Director @
- 1995 - 1996 Call Centre Manager @ Transax Financial Services Ltd
Harvey Griffith Education
- The University of Sheffield
Bachelor of Arts (BA) (Archaeology and Prehistory)
1986 - 1989 - King Edward VI Birmingham
A-Level (Classics and Classical Languages, Literatures, and Linguistics)
1981 - 1986
Harvey Griffith Skills
- Call Centers
- Contact Centers
- Service Delivery
- Customer Service
- Retail Banking
- Outsourcing Management
- Financial Services
- Customer Experience
- Business Analysis
- Team Leadership
- Performance Management
- Stakeholder Management
- Banking
- Strategy
- Project Delivery
- Risk Management
- Business Process Improvement
- Team Management
- Leadership
- Outsourcing
- Talent Management
- Change Management
- Resource Management
- Cost Management
- Budget Management
- KPI Dashboards
- Capacity Planning
- Complaint Management
- Sales Management
- Project Management
- Marketing
Harvey Griffith Summary
- Harvey Griffith, based in England, United Kingdom, is currently a Head of Membership Operations at IEMA. Harvey Griffith brings experience from previous roles at Airband Community Internet, Al Rayan Bank, Yell and Banco Santander. Harvey Griffith holds a 1986 - 1989 Bachelor of Arts (BA) in Archaeology and Prehistory @ The University of Sheffield. With a robust skill set that includes Call Centers, Contact Centers, Service Delivery, Customer Service, Retail Banking and more. Harvey Griffith has 1 emails on RocketReach.
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