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Harshitha L Location
Bengaluru, KA, IN
Harshitha L Work
2025 -now Operations Program Specialist @
2024 -2025 CX Trainer @
2019 -2024 Lead Trainer (L and D Content + Team Manager + Project Management) @
2018 -2019 Customer Relations Officer @ H G S
Harshitha L Education
K S Institute of Technology, BANGALORE
Bachelor of Engineering - BE (Electrical, Electronics and Communications Engineering)
2014-2018
Harshitha L Skills
Soft Skills Training
Soft Skills
Coaching
Client Relations
Key Performance Indicators
Customer Engagement
Written Communication
Upselling
Customer Retention
Communication Training
Non-IT
Spoken English
Product Knowledge
Presentation Skills
Delivery Performance
Account Management
Analytical Skills
Customer Support
Customer Relationship Management (CRM)
Performance Consulting
Business Process Improvement
Customer Satisfaction
Customer Success
Project Planning
Training Delivery
Operations
Customer Experience
Sales
Training Needs Identification and Analysis
Negotiation
Attention to Detail
Punctuality
Feedback Oriented
Oral Communication
Computer Technology
Problem Solving
Communication
Issue Identification
Staff Scheduling
Team Performance
Performance Management
Customer Communication
Project Management
Marketing
Teamwork
English
Training
Employee Relations
Team Leadership
Team Management
Harshitha L Summary
Harshitha L, based in Bengaluru, KA, IN, is currently a Operations Program Specialist at Ethos. Harshitha L brings experience from previous roles at Ethos, Concentrix and H G S. Harshitha L holds a 2014 - 2018 Bachelor of Engineering - BE in Electrical, Electronics and Communications Engineering @ K S Institute of Technology, BANGALORE. With a robust skill set that includes Soft Skills Training, Soft Skills, Coaching, Client Relations, Key Performance Indicators and more. Harshitha L has 1 emails on RocketReach.
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