Harshitha L Location
- Bengaluru, KA, IN
Harshitha L Work
- 2025 - now Operations Program Specialist @
- 2024 - 2025 CX Trainer @
- 2019 - 2024 Lead Trainer (L and D Content + Team Manager + Project Management) @
- 2018 - 2019 Customer Relations Officer @ H G S
Harshitha L Education
- K S Institute of Technology, BANGALORE
Bachelor of Engineering - BE (Electrical, Electronics and Communications Engineering)
2014 - 2018
Harshitha L Skills
- Soft Skills Training
- Soft Skills
- Coaching
- Client Relations
- Key Performance Indicators
- Customer Engagement
- Written Communication
- Upselling
- Customer Retention
- Communication Training
- Non-IT
- Spoken English
- Product Knowledge
- Presentation Skills
- Delivery Performance
- Account Management
- Analytical Skills
- Customer Support
- Customer Relationship Management (CRM)
- Performance Consulting
- Business Process Improvement
- Customer Satisfaction
- Customer Success
- Project Planning
- Training Delivery
- Operations
- Customer Experience
- Sales
- Training Needs Identification and Analysis
- Negotiation
- Attention to Detail
- Punctuality
- Feedback Oriented
- Oral Communication
- Computer Technology
- Problem Solving
- Communication
- Issue Identification
- Staff Scheduling
- Team Performance
- Performance Management
- Customer Communication
- Project Management
- Marketing
- Teamwork
- English
- Training
- Employee Relations
- Team Leadership
- Team Management
Harshitha L Summary
- Harshitha L, based in Bengaluru, KA, IN, is currently a Operations Program Specialist at Ethos. Harshitha L brings experience from previous roles at Ethos, Concentrix and H G S. Harshitha L holds a 2014 - 2018 Bachelor of Engineering - BE in Electrical, Electronics and Communications Engineering @ K S Institute of Technology, BANGALORE. With a robust skill set that includes Soft Skills Training, Soft Skills, Coaching, Client Relations, Key Performance Indicators and more. Harshitha L has 1 emails on RocketReach.
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