Harshal Dalal's Location
Toronto, ON, CA
Harshal Dalal's Work
- Head Of Marketing Operations @ Gowling WLG
- Director, Client and Marketing Operations @ Osler, Hoskin & Harcourt LLP
- Senior Manager, Marketing Technology and Analytics @ Osler, Hoskin & Harcourt LLP
- CRM and Reporting Senior Manager @ Deloitte
- Manager - Business Systems Analysis @ CGI
- Head of Customer Service Quality @ Arab National Bank
- CRM Manager @ Arab National Bank
- Database Marketing and CRM Manager @ Mashreq
- Manager @ ICICI Bank
Harshal Dalal's Education
- SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Post Graduate Diploma in Business Administration (PGDBA)
1997 - 1999 - University of Mumbai
Bcom
1993 - 1996 - The Cathedral and John Connon School
Harshal Dalal's Skills
- Business Analysis
- Requirements Gathering
- Customer Service
- Customer Experience
- Complaint Management
- Business Intelligence
- Data Warehousing
- Requirements Management
- Use Case Analysis
- Database Marketing
Harshal Dalal's Summary
Harshal Dalal, based in Toronto, ON, CA, is currently a Head Of Marketing Operations at Gowling WLG, bringing experience from previous roles at Osler, Hoskin & Harcourt LLP, Deloitte Canada and CGI. Harshal Dalal holds a 1997 - 1999 Post Graduate Diploma in Business Administration (PGDBA) @ SVKM's Narsee Monjee Institute of Management Studies (NMIMS). With a robust skill set that includes Business Analysis, Requirements Gathering, Customer Service, Customer Experience, Complaint Management and more, Harshal Dalal contributes valuable insights to the industry. Harshal Dalal has 4 emails on RocketReach.
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