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Harsh Kumar Location
Agra, UP, IN
Harsh Kumar Work
Technical Customer Service Manager @ (January 2019 - Present)
Manager-Business Development @ (April 2018 - October 2018)
Senior Business Analyst @ (July 2017 - March 2018)
Senior Business Development Executive @ (April 2014 - June 2017)
Business Development Executive @ (April 2013 - March 2014)
Team Lead- Customer Support @ (June 2009 - March 2013)
Sr. Executive - Customer Support @ (June 2006 - March 2009)
Sr. Customer Support Executive @ (March 2004 - May 2006)
Harsh Kumar Education
Dr. B. R. Ambedkar University, Agra
Bachelor of Science (BSc) (Mathematics and Computer Science)
CMC LTD
Diploma in Advanced Software Technologies (Information Technology)
Harsh Kumar Skills
Business Development
Customer Satisfaction
Team Management
Change Management
BPO
Process Improvement
Customer Service
Managing Processes
Team Leadership
Training
Strategy
Team Building
Management
Technical Recruiting
Leadership
Customer Experience
Employee Engagement
Customer Relationship Management (CRM)
Performance Management
Writing
Help Desk Support
Sales
Net
Customer Oriented
Multifaceted
Internal Communications
Customer Support
Vibrant
Public Relations
Online Services
Meditation
Continuous Improvement
Belief
Monitors
Execution
Business Services
Corporate Communications
English
Voice
Photography
Data Processing
Client Requirements
Compromising
Operations Management
Microsoft Excel
Work Well With Others
Order Fulfillment
Wealth
Scripting
Call Centers
Service Delivery
Custom Software
Campaigns
Producing
Creative Industries
R
Punjabi
Yahoo
Calm
Communication
Negotiation
Music
Stage
Queries
Social Influence
Indian
Technical Support
Project Planning
Well Organized
Strategic Communications
Australian
Odd
Responsibility
Manage Multiple
Usa
E Business
International
Voice Processing
Trust
Facts
Team Performance
Software
Issue Management
Managed Hosting
Real Time Data
Web Services
Asset
Surfing
Invoicing
Evaluation
Hindi
Strength Training
.NET
Harsh Kumar Summary
Harsh Kumar, based in Agra, UP, IN, is currently a Technical Customer Service Manager at Customer Support Networks. Harsh Kumar brings experience from previous roles at Rexweb Solutions, DOT Technologies and Pugmarks. Harsh Kumar holds a Bachelor of Science (BSc) in Mathematics and Computer Science @ Dr. B. R. Ambedkar University, Agra. With a robust skill set that includes Business Development, Customer Satisfaction, Team Management, Change Management, BPO and more. Harsh Kumar has 1 emails and 1 mobile phone numbers on RocketReach.
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