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Harry McKinstray Location
Irvine, GB
Harry McKinstray Work
Head of Workforce Planning and Optimisation @ (February 2026 - Present)
Associate Director, WFM @ (April 2024 - February 2026)
Head Of Planning @ (March 2022 - April 2024)
Planning Business Partner @ (October 2020 - March 2022)
Head Of Account Planning @ (February 2018 - October 2020)
Planning and Delivery Manager @ (May 2015 - February 2018)
Real Time Analyst @ (December 2013 - May 2015)
Vodafone NewCo Taskforce @ (December 2012 - December 2013)
NewCo Prepay Specialist @ (February 2013 - April 2013)
User Acceptance Tester @ (August 2011 - December 2012)
Call Center Associate @ (September 2010 - August 2011)
Harry McKinstray Education
James Watt
HNC (Photography)
2009-2010
Harry McKinstray Skills
Planning
Call Centers
Contact Centers
Customer Experience
Telecommunications
Siebel
Stakeholder Management
Customer Satisfaction
Outsourcing
Service Delivery
Management
Customer Service
Performance Management
Testing
Team Management
Team Leadership
Analysis
Business Analysis
Change Management
Business Process Outsourcing Bpo
Business Process Improvement
BPO
Business Process Outsourcing
Harry McKinstray Summary
Harry McKinstray, based in Irvine, GB, is currently a Head of Workforce Planning and Optimisation at Homeprotect Home Insurance. Harry McKinstray brings experience from previous roles at Concentrix and Webhelp. Harry McKinstray holds a 2009 - 2010 HNC in Photography @ James Watt. With a robust skill set that includes Planning, Call Centers, Contact Centers, Customer Experience, Telecommunications and more. Harry McKinstray has 1 emails on RocketReach.
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