Harold Serna Location
Colombia
Harold Serna Work
- 2022 - now Consultor de proyectos @ Effective Computer Solutions - Colombia
- 2021 - 2022 Gerente de Servicio al Cliente @ Effective Computer Solutions - Colombia
- 2018 - 2021 Líder Inteligencia de Cartera @ ETB
- 2014 - 2018 Líder Control Gestión Experiencia al Cliente @ ETB
- 2013 - 2014 Ingeniero Soporte Ventas LTE @ ETB
- 2012 - 2013 Jefe de Liquidación de Comisiones @ Colombia Telecomunicaciones
- 2011 - 2012 Jefe de Informes and Proyectos @ Colombia Telecomunicaciones
- 2009 - 2011 Jefe de Segmentación e Informes @ Colombia Telecomunicaciones
- 2008 - 2009 Líder Técnico proyecto CABLEVISIÓN- Grupo Clarín @ Open Intelligence
- 2006 - 2008 Jefe de Homologación de Productos and Servicios @ Colombia Telecomunicaciones
Harold Serna Education
- Universidad Autónoma de Occidente
Especialista en Inteligencia Artificial (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
2022 - 2023 - Universidad EAN
Especialización en Gestión y Tecnologías de la Información en la Empresa (Management Information Systems, General)
2014 - 2015 - Pontificia Universidad Javeriana
Diplomado en Dirección de Personas (dirección de personas)
2010 - 2010
- Universidad del Valle (CO)
Ingeniero Electricista
1989 - 1994
Harold Serna Skills
- Dirección de Personal
- Telecom BSS
- Analytics
- Financial Reporting
- Settlement
- Oracle DataBase
- Access
- SQL
- Telecommunications
- Bases de datos
Harold Serna Summary
Harold Serna, based in Colombia, is currently a Consultor de proyectos at Effective Computer Solutions - Colombia. Harold Serna brings experience from previous roles at Effective Computer Solutions - Colombia and ETB. Harold Serna holds a 2022 - 2023 Especialista en Inteligencia Artificial in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ Universidad Autónoma de Occidente. With a robust skill set that includes Dirección de Personal, Telecom BSS, Analytics, Financial Reporting, Settlement and more. Harold Serna has 1 emails on RocketReach.
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Harold Serna
Practicante Ingeniería Eléctrica at Celsia Energía
Valle del Cauca, Colombia1
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