Harold Kersten's Location
Apeldoorn, GE, NL
Harold Kersten's Work
- Sr. Service Manager (a.i.) @ SSC-I DJI
- Service Management Consultant (Sole Proprietorship, Owner) @ EKKER Resultaatmanagement
- Sr. Service Manager (a.i.) @ Rijks Justitiële Jeugdinrichting (RJJI)
- Service Delivery Manager (a.i.) @ Rechtbank Noord-Holland
- Service- en Change Management Consultant (a.i.) @ Nederlandse Spoorwegen
- Change Manager, Release and Deployment Manager a.i. @ NS International
- Service Management Consultant a.i. @ KPN
- Business and Service Management Consultant a.i. @ Getronics
- Business Consultant a.i. @ Getronics
- Service Manager a.i. @ HTM Personenvervoer N.V.
Harold Kersten's Education
- Lean2021 - 2022
- ITIL4 Managing Professional2020 - 2020
- Agile, Scrum
- ITIL v3 Service Manager / ITIL Expert2009 - 2009
- Prince2, BiSL, ISO20000
Prince2, BiSL, ISO20000 (Prince2, BiSL, ISO20000)
- ITIL Service Manager v2
(ITIL Service Management)
1999 - 2000 - Microsoft Certified Systems Engineer
MCSE
1998 - 1998 - De Haagse Hogeschool / The Hague University of Applied Sciences
ingenieur (Business Informatics)
1988 - 1992 - Applicatie Programmeur
(COBOL)
1987 - 1988
Harold Kersten's Skills
- ITIL
- Change Management
- IT Service Management
- PRINCE2
- Service Management
- Process Management
- ICT
- Governance
- Service Delivery
- Outsourcing
Harold Kersten's Summary
Harold Kersten, based in Apeldoorn, GE, NL, is currently a Sr. Service Manager (a.i.) at Justitiële ICT Organisatie, bringing experience from previous roles at EKKER Resultaatmanagement, Dienst Justitiële Inrichtingen (DJI), de Rechtspraak and Nederlandse Spoorwegen. Harold Kersten holds a 2021 - 2022 Lean. With a robust skill set that includes ITIL, Change Management, IT Service Management, PRINCE2, Service Management and more, Harold Kersten contributes valuable insights to the industry. Harold Kersten has 2 emails on RocketReach.
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