Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors. Our focus is on providing value-based solutions for our clients that deliver exceptional customer experience, and do so cost effectively.
Deep practitioners
It is our peoples’ skills, combined with industry know-how and experience that allow us to provide rock-solid operational performance and deep functional expertise. With a focus on our clients’ brand and customer experience, we work to develop and deliver effective customer programs to optimise performance. Leveraging enhanced metrics, we develop effective programs to optimize performance and deliver a great experience for your customers.
Electricity of new ideas
Beyond operational know-how, we provide new ways of thinking that enable our clients to achieve their desired business outcomes. Expert at understanding key trends across major geographies and sectors we leverage analytics to develop the right strategy to exceed the expectations of your customers. Our activities focus on improving customer satisfaction, reducing the cost-to-serve, and increasing revenues.
Same side of the table partnerships
Our culture focuses on teaming to build effective solutions with quantifiable business benefit. We are innovative and adhere to a “same-side of the table” philosophy. Working with you, we can help you transform your business operations, making them more efficient and effective.
In 1989, Alliance was formed to meet the engineering, construction management and project management needs of the industrial and manufacturing industries with a focus on highly responsive service. Now with offices across the mid-Atlantic, more than 1000 clients worldwide and more than 90 employees, Alliance is positioned as a go-to brand for specialized engineering services across multiple industry sectors from coast to coast.
SERVICES: Engineering | Program Management | Construction Management
SECTORS: Industrial & Manufacturing | Food & Personal Care | Energy & Power Generation
EXPERIENCE.
Our clients are under more pressure to deliver projects on an accelerated schedule, with fewer internal resources and tighter budgetary constraints, than ever before. Alliance helps fill those resource gaps wherever we can - that’s what a true alliance is. Our brand is uniquely positioned to add value upstream and downstream on our clients’ projects so that we can prevent challenges to constructability. In this way, we work to be a comprehensive solutions provider - wherever the market needs of our clients demand a solution.
INTEGRITY.
As our clients have evolved, Alliance has also always looked for opportunities to do things better. It’s how Alliance expresses its deep commitment to innovating efficiencies in partnership with clients to keep domestic manufacturing strong and competitive.
It’s Alliance. It’s who we are. And it’s our promise.
Precision Engine Controls Corporation, (a United Technologies Company), provides highly reliable and innovative control products and services for the industrial and marine engine market. Our mission is to be the leading provider of advanced control products in all markets we serve.