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Harkrishan Singh Location
Ipoh, MY
Harkrishan Singh Work
Head of Customer Service @ (March 2024 - Present)
Customer Support Manager @ (July 2022 - March 2024)
MT5 Squad Customer Support Team Lead @ (April 2022 - July 2022)
Customer Support Executive @ (July 2021 - April 2022)
Head of Marketing Department, Perak Region @ (July 2020 - July 2021)
Marketing Executive @ Tejani Holdings Sdn Bhd (March 2020 - June 2020)
Management Trainee @ (October 2018 - September 2019)
Event Promoter @ (January 2015 - December 2017)
Facilitator @ (September 2016 - October 2016)
Intern @ Autocraver (January 2016 - April 2016)
Event Organiser @ GoMobile Expo (November 2007 - November 2010)
Harkrishan Singh Education
Universiti Tunku Abdul Rahman (UTAR)
Bachelor with Honours (International Business)
2014-2018
Harkrishan Singh Skills
Account Management
COPC
Client Rapport
Client Relations
ClientSuccess
Coaching
Communication
Constructive Feedback
Consumer Services
Continuous Improvement
Cross-functional Team Leadership
Customer Experience
Customer Loyalty
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Support
Data Analysis
Difficult Situations
Employee Coaching
English
Financial Advisory
Fraud Investigations
Goal Setting
Interpersonal Communication
Interpersonal Skills
Key Account Development
Key Performance Indicators
Leadership
Leveraging Relationships
Malay
Management
Marketing
Microsoft PowerPoint
Microsoft Word
Organization Skills
Organizational Politics
People Management
Performance Reviews
Presentation Skills
Priority Management
Problem Solving
Product Development
Project Management
Recruiting
Relationship Building
Social Media
Social Media Marketing
Stock Market
Stockbroking
Strategic Thinking
Strategy Implementation
Team Leadership
Team Motivation
Teamwork
Technical Support
Ticketing Systems
Training & Development
Troubleshooting
Upselling
Harkrishan Singh Summary
Harkrishan Singh, based in Ipoh, MY, is currently a Head of Customer Service at Bell Direct. Harkrishan Singh brings experience from previous roles at Deriv and J&T EXPRESS (MALAYSIA ) SDN BHD. Harkrishan Singh holds a 2014 - 2018 Bachelor with Honours in International Business @ Universiti Tunku Abdul Rahman (UTAR). With a robust skill set that includes Account Management, COPC, Client Rapport, Client Relations, ClientSuccess and more.
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