Customer Success Manager @ (April 2021 - September 2022)
Senior Human Resources Manager @ (January 2020 - March 2021)
Proprietor @ Franchise Store (March 2019 - December 2019)
HR Shared Services Manager @ (June 2017 - March 2019)
Team Lead @ (August 2016 - March 2017)
Delivery Specialist Adv @ (July 2012 - August 2016)
HRO Business Analyst @ (July 2007 - June 2012)
Team Member @ (October 2005 - July 2007)
Harish Rawat Education
National Institute of Business Management
eMBA (Customer Relationship Management)
2009-2010
Indian Jobs and Careers
B.Comm (Accountancy)
2001-2004
BSF School Tekanpur, Gwalior
Bachelor's degree (Business/Commerce, General)
1996-2001
Harish Rawat Skills
Human Resources Information Systems Hris
HR Policies
Agents
CRM
Business Analysis
Data Migration
Microsoft Word
Lotus Notes
Training
Management
Mentoring
PeopleSoft
HRIS
SQL
Software Documentation
Team Management
Content Management
Business Process Outsourcing Bpo
Customer Service
Analysis
Sla
Requirements Gathering
Recruiting
Team Leadership
Movex
Siebel
Service Level Agreements Sla
MIS
Transition Management
Translation
Process Improvement
Troubleshooting
Offshoring
Testing
Service Delivery
Integration
Financial Analysis
Taleo
Customer Relationship Management Crm
Management Information Systems Mis
Sop
HRO
Outsourcing
Analytical Skills
Functional Requirements
Human Resources
Business Process Improvement
BPO
Vendor Management
User Acceptance Testing
Process Management
New Delhi
Lean Manufacturing
Schedules
Reporting
Query Analyzer
Test Cases
Conceptual Modeling
Delivery
Methodology
Portals
Reports
Presentations
System Testing
Guiding
Forwarding
System Integration Testing
Documentation
Escalation
Strategy
Project
Calls
Chennai
Business Administration
Business Services
Drafting
Test Data
Client Requirements
Legal
Cluster
STAR
Briefs
Achiever
Diagrams
Cost Savings
Microsoft Excel
Onshore
Academic
Version 7
Complaints
House
System
Working Experience
Procedural
New Business Development
Simple
Flexible
Claim
Microsoft Office
Migration Projects
Performance Management
System Monitoring
Sourcing
Yahoo
Structure
Workforce
Driving
Acceptance Testing
Query Tool
Streamlining
Sales
Phase
Forms
Queries
Hostile Environments
Responsibility
Gold
Foundation
Assessment
Query Writing
Records Management
Test Strategy
Flows
Strategies
Patient Outcomes
Sit
HR Management
Credentials
Scheduling
Row
Wizard
Supervision
Applications
Process Layout
SDLC
Operations
India
Monitoring Progress
Configurations
Resolve
Process Flow
Management Information Systems
Business Process Outsourcing
Service Level Agreements
Customer Relationship Management
Human Resources Information Systems
Presentation Skills
Stakeholder Management
Contact Centers
SAP ERP
Employee Relations
HR Operations
Talent Management
Project Management
International Recruitment
Payroll
Employee Engagement
Customer Service Management
Global Talent Acquisition
Customer Experience
Recruitment
Harish Rawat Summary
Harish Rawat, based in India, is currently a Associate General Manager - Customer Success at greytHR. Harish Rawat brings experience from previous roles at Darwinbox, RADISE International and Franchise Store. Harish Rawat holds a 2009 - 2010 eMBA in Customer Relationship Management @ National Institute of Business Management. With a robust skill set that includes Human Resources Information Systems Hris, HR Policies, Agents, CRM, Business Analysis and more. Harish Rawat has 3 emails and 2 mobile phone numbers on RocketReach.
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