Harinder Kaur Email

Operations Manager @ Sopra Steria

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Harinder Kaur Location

Noida, UP, IN

Harinder Kaur Work

Operations Manager @ (May 2023 - Present)
Operations Manager @ (November 2021 - May 2023)
Customer Service Team Lead @ (January 2017 - October 2021)
Senior Associate @ (June 2014 - January 2017)

Harinder Kaur Education

Calcutta University, Kolkata

Harinder Kaur Skills

Account Management
Analytical Skills
Attention to Detail
Bid Pricing
Building Leadership Teams
Business Administration
Business Continuity
Business Process Outsourcing (BPO)
Business Readiness
Business Requirements
Business Reviews
Business Units
CSAT
Cherwell Service Management (CSM)
Client Services
Coaching
Coaching & Mentoring
Communication
Contract Management
Control Framework
Critical Thinking
Cross-functional Team Leadership
Customer Communication
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Management
Customer Success
Delivery Management
Diversity & Inclusion
Document Management
Employee Relations
Employee Training
End to End Delivery
Escalation Process
Escalations Management
External Audits
Global Experience
HRSS
Hiring and mentoring
Interpersonal Communication
Key Performance Indicators
Knowledge Sharing
Leadership
Lean Six Sigma
Management Contracts
Metrics Reporting
Microsoft Excel
Net Promoter Score
OTC
Operational Activities
Operational Excellence
Operational Strategy
Operations
Operations Management
Oracle HCM
Order Management
Order Processing
Order to Cash
Organization Skills
People Management
Performance Metrics
Performance Monitoring
Performance Reviews
Pivot Tables
Presentations
Problem Solving
Process Optimization (Manufacturing)
Product Operations
Professional Services
Proposal Writing
Purchase Orders
Purchase Requisitions
RAID
Resolving Issues
Resource Allocation
Sales Operations
Salesforce.com
Service Delivery
Service Delivery Management
Service Operations
Service-Level Agreements (SLA)
Siebel
Skilled Multi-tasker
Staff Retention
Stakeholder Management
Strategic Planning
Supply Chain Management
Support Services
Team Building
Team Leadership
Team Management, stakeholder management
Training Needs Analysis
Vendor Management
Workflow Management
Workload Prioritization
Written Communication
benefits
hire to retire
payroll

Harinder Kaur Summary

Harinder Kaur, based in Noida, UP, IN, is currently a Operations Manager at Sopra Steria. Harinder Kaur brings experience from previous roles at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, British Telecom Global Services India Limited and Tata Consultancy Services. Harinder Kaur holds a Calcutta University, Kolkata. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Bid Pricing, Building Leadership Teams and more. Harinder Kaur has 3 emails on RocketReach.