Harald Kessler Email
Investigation specialist @ Amazon
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Harald Kessler Location
- Barcelona, CT, ES
Harald Kessler Work
- Investigation specialist @ (February 2020 - Present)
- Customer Service Department @ (June 2019 - February 2020)
- Duty Manager @ (January 2015 - October 2018)
- Teamleader OOH TCS @ (November 2013 - January 2015)
- Queue manager TCS @ (June 2011 - October 2013)
- Technical Service Centre agent @ (March 2010 - June 2011)
- Supervisor @ (January 2006 - December 2009)
- Logistics Operator @ (January 2005 - January 2006)
- Stock control, order picking, Costumer care, @ A.G. Kessler en Zn. V.O.F. (January 2002 - January 2005)
- Sales Representative @ Ogilvy & Mather (January 2000 - January 2002)
- Central telephone dispatch @ B/S/H Service B.V. (December 1996 - January 2000)
- Sales Representative @ Heemskerk B.V. (December 1995 - December 1996)
- All-round Employee @ Rho hotel (December 1994 - December 1995)
- Sales Representative @ Victorie B.V. (December 1993 - December 1994)
- Flower buyer @ N.J. Pronk en Zn B.V. (December 1990 - December 1993)
- Junior flower buyer, @ Florexpo B.V. (January 1989 - December 1990)
- Junior flower buyer, flower packaging @ Melle Jongkind (January 1986 - January 1989)
- Production Staff @ Joep Huttinga (January 1985 - January 1986)
Harald Kessler Education
- Institute Jenny Bouthoorn Vinkeveen
Communication, interaction en management skills (course)
2000-2000 - Hoge School Alkmaar
Communication, interaction en speech skills (course)
1997-1997 - Individueel Voortgezet Kunstzinnig Onderwijs
Harald Kessler Skills
- Technology Customer Services
- SLA
- Managed Services
- Incident Management
- Telecommunications
- ITIL
- Team Leadership
- Team Management
- Management
- Service Desk
- Contact Center
- Call Centers
- Customer Experience
- Customer Satisfaction
- Telco
- Problem Management
- Telecommunicatie
- SAP
- Virtual Teams
- ITSM
- Data Center
- Escalations Management
- International Relations
- Auction
- Operations Management
- Business Continuity
- Cloud Applications
- Change Management
- Escalation Resolution
- Customer Escalation Management
- Service Management
- Contact Centre
- Pre Sales
- Service Delivery
- Cloud Computing
- Performance Management
- Import Logistics
- Retail Buying
- Logistics Management
Harald Kessler Summary
- Harald Kessler, based in Barcelona, CT, ES, is currently a Investigation specialist at Amazon. Harald Kessler brings experience from previous roles at BookingGo and Colt Technology Services. Harald Kessler holds a 2000 - 2000 Communication, interaction en management skills (course) @ Institute Jenny Bouthoorn Vinkeveen. With a robust skill set that includes Technology Customer Services, SLA, Managed Services, Incident Management, Telecommunications and more. Harald Kessler has 2 emails on RocketReach.
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Harald Kessler
Investigation specialist
Barcelona, CT, ES
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