Hans A. Email
End User Computing Specialist @ Ferrero
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Hans A. Location
- Randolph, NJ, US
Hans A. Work
- End User Computing Specialist @ (January 2024 - Present)
- Senior Information Technology Manager @ (February 2022 - November 2023)
- Information Technology Support Manager @ (January 2020 - January 2022)
- Service Delivery Manager @ (January 2019 - January 2020)
- Service Delivery Manager, Executive Services and Conference Event Support @ (January 2018 - January 2019)
- Service Delivery Manager, Site Support @ (January 2017 - January 2018)
- Executive Services Team Lead @ (January 2012 - January 2017)
- Site Support Analyst @ (January 2009 - January 2012)
- Hardware Depot Technician @ C3i-Inc (January 2007 - January 2009)
- Hardware Quality Control Technician @ C3i-Inc (January 2005 - January 2007)
- Level 1 Helpdesk Technician - Roche Pharmaceuticals @ C3i-Inc (January 2003 - January 2005)
- SQA- Lucent’s MultiVoice Lab and PC Support Engineer and Manager @ Lucent Technologies (January 2000 - January 2001)
- MIS- PC Desktop support engineer @ Lucent Technologies (January 1998 - January 2000)
Hans A. Education
- The Chubb Institute
Diploma (Network Engineering)
2000 - Fairleigh Dickinson University - Computer Career Institute
Master Certificate (PC Service & Support)
2002 - The Chubb Institute
Diploma (Data Center Support)
1996
Hans A. Skills
- Active Directory
- Android
- Antivirus
- Asset Management
- Business Process Improvement
- Communication
- Computer Hardware
- Computer Hardware Troubleshooting
- Conference Event Support
- Customer Satisfaction
- Customer Service
- Customer Support
- Executive IT Support
- Hardware
- Help Desk Support
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- Incident Management
- Information Technology
- Infrastructure
- Mac
- Management
- Microsoft Azure
- Microsoft Office
- Mobile Device Management
- Office 365
- Office 365 Administration
- Office Administration
- Operating Systems
- People Management
- Presentations
- Printer Support
- Problem Management
- Problem Solving
- Punctuation
- Reporting & Analysis
- Service Delivery
- Service Desk
- Service Levels
- Service-Level Agreements (SLA)
- Software
- Software Installation
- Technical Support
- Ticketing Systems
- Troubleshooting
- Two-factor Authentication
- Windows
- iOS
Hans A. Summary
- Hans A., based in Randolph, NJ, US, is currently a End User Computing Specialist at Ferrero. Hans A. brings experience from previous roles at AdvanSix and RL Canning. Hans A. holds a Diploma in Network Engineering @ The Chubb Institute. With a robust skill set that includes Active Directory, Android, Antivirus, Asset Management, Business Process Improvement and more. Hans A. has 1 emails on RocketReach.
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