Hannah Whelan Email & Phone Number
Sr ITSM and ITOM Business Systems Analyst @ SAS
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Hannah Whelan Location
- Newburgh, IN, US
Hannah Whelan Work
- Sr ITSM and ITOM Business Systems Analyst @ (October 2024 - Present)
- CSDM and CMDB Configuration Manager @ (May 2021 - September 2024)
- Senior System Administrator - ITIL Administrator @ (August 2019 - May 2021)
- Systems Administrator @ (February 2018 - August 2019)
- Technical Support Specialist Lead @ (July 2013 - February 2018)
Hannah Whelan Education
- Western Governors University
Bachelor of Science - BS (Information Technology)
2024
Hannah Whelan Skills
- Active Directory
- Active Directory Experience
- Analytical Skills
- Attention to Detail
- CMDB
- CSDM
- Collaborative Problem Solving
- Computer Hardware
- Computer Science
- Configuration Management
- Customer Service
- Data Analytics
- Discovery Process
- Discovery and Service Mapping
- Financial Services
- Help Desk Support
- IT Operations
- ITIL
- ITIL Certified
- ITIL Implementation
- ITIL Process Implementation
- Incident Management
- Leadership
- Linux System Administration
- Microsoft Azure
- Microsoft Office
- Presentations
- Process Improvement
- Quality Management
- Server Administration
- Service Delivery
- Service Mapping
- ServiceNow
- ServiceNow Administration
- Skilled Multi-tasker
- Software Configuration Management
- Software Documentation
- Software Installation
- Strategic Planning
- System Administration
- System Monitoring
- Team Building
- Team Leadership
- Technical Support
- Time Management
- Training
- Training Delivery
- Troubleshooting
- Vendor Management
- Windows Administration
- IBM iSeries
- Windows
- Microsoft Excel
- Microsoft Word
- Windows XP
- Lotus Notes
Hannah Whelan Summary
- Hannah Whelan, based in Newburgh, IN, US, is currently a Sr ITSM and ITOM Business Systems Analyst at SAS. Hannah Whelan brings experience from previous roles at OneMain Financial. Hannah Whelan holds a Bachelor of Science - BS in Information Technology @ Western Governors University. With a robust skill set that includes Active Directory, Active Directory Experience, Analytical Skills, Attention to Detail, CMDB and more. Hannah Whelan has 3 emails and 2 mobile phone numbers on RocketReach.
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