Hank Knaack Email & Phone Number
Service Design Lead @ Service Design Collective, Inc
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Hank Knaack Location
- Tucson, AZ, US
Hank Knaack Work
- Service Design Lead @ (August 2026 - Present)
- Consulting Service Design Researcher @ (February 2026 - August 2026)
- Consulting Service Design Researcher @ New Practice Lab @ (August 2025 - August 2026)
- Head of Research and Design Ops @ (November 2024 - May 2025)
- Head of Design, Identified Data @ (February 2023 - June 2024)
- Service Design Lead @ (January 2022 - April 2023)
- Senior Advisor for CTO, CMMI @ (July 2020 - January 2022)
- Product Team Lead, Immigration @ (October 2018 - July 2020)
- Product Designer @ (July 2017 - October 2018)
- User Experience Research and Design Consulting @ (January 2014 - June 2017)
- UX Lead @ (November 2015 - January 2017)
- Customer Success Manager @ (January 2012 - November 2013)
- Design and Marketing @ (October 2010 - October 2011)
- Marketing Coordinator and Designer @ (March 2009 - May 2010)
Hank Knaack Education
- General Assembly 2014-2014
- Ariz
Bachelor of Fine Arts
2004-2008
Hank Knaack Skills
- Behavioral Design
- Web Analytics
- Customer Experience
- Customer Service
- Marketing
- Customer Success
- Web Content Creation
- Google Analytics
- Web Content Writing
- Product Testing
- User Experience Design (UED)
- Product Concept
- Product Research
- Legacy Systems
- Senior Stakeholder Management
- Cost Management
- Management
- Design Strategy
- Government Contracting
- Systems Thinking
- Process Design
- Hiring
- Service Redesign
- Legacy Modernization
- Product Design
- Design Ops
- Change Management
- Consumer Product Testing
- Culture Change
- User Experience
- User Interface Design
- User Research
- Interaction Design
- Information Architecture
- wireframing
- Sketch
- Project Management
- Usability Testing
- Content Strategy
- Keynote
- Mobile Applications
- Web Design
- Adobe Creative Suite
- Web Development
- Photography
- Social Media
- InDesign
- Photoshop
- Illustrator
- Writing
- Final Cut Express
- Video
- Adobe Photoshop
- GUI
- Video Production
- Scouting
- Food
- Graphic Design
- Digital &Amp
- Video Editing
- Casting
- Microsoft Office
- Email Marketing
- Film Photography
- Animal Care
- Copywriting
- Moca
Hank Knaack Summary
- Hank Knaack, based in Tucson, AZ, US, is currently a Service Design Lead at Service Design Collective, Inc. Hank Knaack brings experience from previous roles at Service Design Collective, Inc, New America, Health Resources and Services Administration (HRSAgov), HHS and Datavant. Hank Knaack holds a 2014 - 2014 General Assembly. With a robust skill set that includes Behavioral Design, Web Analytics, Customer Experience, Customer Service, Marketing and more. Hank Knaack has 1 emails and 1 mobile phone numbers on RocketReach.
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