Hande A. Email
Customer Success Manager @ Infina
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Hande A. Location
- Istanbul, Turkey
Hande A. Work
- Customer Success Manager @ (October 2026 - Present)
- Customer Success Executive @ (May 2023 - December 2025)
- Account Manager @ (May 2021 - May 2023)
- Sales Operations and Customer Renewal Specialist @ (November 2018 - January 2022)
- Finance and Operation Assistant @ (December 2015 - May 2018)
Hande A. Education
- Istanbul University
Master
2020-2022 - Istanbul University
Bachelor's degree
2014-2019
Hande A. Skills
- Adobe Illustrator
- Ana Performans Göstergesi
- Analytical Skill
- Business Design
- Churn Prevention
- Client Expectations Management
- Client Relationship Management
- Client Satisfaction
- Communication
- Cross-Functional Collaboration
- Customer Orientation
- Customer Retention
- Customer Satisfaction
- Customer Success Management
- CxO Approach
- Generating Sales Leads
- Hazır Olma
- KPI Raporları
- Marketing
- Müzakere
- Müşteri Bağlılığı
- Müşteri Deneyimi
- Müşteri Desteği
- Müşteri İçgörüsü
- Negotiation
- Onboarding & Adoption
- Operations Management
- Partner Management
- Photoshop
- Presentation Skills
- Problem Solving
- Product Demonstration
- Proof of Concept
- Public Speaking
- Reporting
- SLA & KPI Management
- Sales
- Sales Operations
- Satış Operasyonları
- Satış Süreci
- Strategic Negotiations
- Teamwork
- Training
- Voice of Customer (VoC)
- Çözüm Satışı
Hande A. Summary
- Hande A., based in Istanbul, Turkey, is currently a Customer Success Manager at İnfina Yazılım A.Ş.. Hande A. brings experience from previous roles at ICRON and BI Technology Qlik Master Reseller. Hande A. holds a 2020 - 2022 Master @ Istanbul University. With a robust skill set that includes Adobe Illustrator, Ana Performans Göstergesi, Analytical Skill, Business Design, Churn Prevention and more.
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