Hamish Wood Email & Phone Number
Vice President, EMEA and ANZ Customer Success and Account Management @ GoCardless
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Hamish Wood Location
- London, GB
Hamish Wood Work
- 2026 -now Vice President, EMEA and ANZ Customer Success and Account Management @
- 2019 -now Co-Chair and Mentor - GoCardless Pride Network @
- 2025 -2026 VP, EMEA Customer Success and Account Management @
- 2023 -2025 VP, Customer Success UKI @
- 2023 -2023 Senior Director, Customer Success UK and I @
- 2021 -2023 Senior Director, Customer Experience and Advocacy Marketing @
- 2019 -2021 Head Of Customer Experience @
- 2024 -now School Governor @
- 2018 -2019 Client Success Director @
- 2018 -2018 Chapter Lead Customer Understanding (Head Of Customer Understanding) - Secondment @
- 2016 -2018 Senior Customer Experience and Insights Partner @
- 2016 -2018 Pride@Spark Network @
- 2015 -2016 National Voice of the Customer Manager @
- 2015 -2016 Co Chair - WNZL Youth Network @
- 2013 -2016 GLOBAL | Founding Member | Deputy Chair | Chair @
- 2014 -2015 Bank Manager | Molesworth Street and North End @
- 2012 -2014 Customer Service Representative and Customer Banking Consultant | Lambton Quay - Flagship Branch @
- 2015 -2016 2015 Delegate | Ambassador @
- 2011 -2012 Retail Branch Manager @ R. Hannah and Co.
- 2007 -2010 Retail Branch Manager @ Hallensteins Bros.
Hamish Wood Education
- Spark New Zealand
Agile Ways of Working
2018-2018 - IDEO U
Design Thinking & Customer Experience (User Experience and Design Thinking)
2017-2017 - Retail Institute
Retail Modern Apprenticeship (National Certificate in Retail Operations, Retailing and Retail Operations)
2007-2010
Hamish Wood Skills
- Leadership
- Customer Experience
- Diversity and Inclusion
- Visual Merchandising
- Banking
- Stakeholder Management
- Strategic Partnerships
- Partner Management
- Credit Cards
- People Management
- Corporate Branding
- Insurance
- Retail
- Sales
- People Development
- Portfolio Management
- Cross Selling
- Sales Operations
- Customer Satisfaction
- Investments
- Communication
- Personal Lending
- Mortgage Lending
- Financial Risk
- Store Management
- Team Leadership
- Team Management
- Finance
- Merchandising
- NPS
- Fundraising
- Media Trained
- Strategic Planning
- Strategy
- Sales Management
- Microsoft Office
- Risk Management
- Design Thinking
- Marketing
- Credit
- Training
- Consumer Lending
- Employee Training
- Time Management
- Change Management
- Customer Service
- Customer Journey Mapping
- Strategic Thinking
- Business Process Improvement
- Voice of the Customer
- Business Strategy
- General Insurance
- Management
- Project Management
- Coaching
- Term Life Insurance
- Retail Banking
- Loans
- Recruiting
- Retail Sales
- Performance Management
- Commercial Acumen
- P&L
- Customer Relationship Management Crm
- Financial Linkage
- Consulting
- Service Design
- Kyc Policy Compliance
- Value Driver Trees
- Ux Research
- Brand Awareness
- Data Analysis
- Telecommunications
- Financial Services
- AML
- Contact Centers
- Customer Insight
- Cross Functional Team Leadership
- Customer Journeys
- Business To Business B2B
- Marketing Strategy
- User Experience Ux
- Culture Change
- Customer Relationship Management
- Business to Business
- User Experience
Hamish Wood Summary
- Hamish Wood, based in London, GB, is currently a Vice President, EMEA and ANZ Customer Success and Account Management at GoCardless. Hamish Wood brings experience from previous roles at GoCardless. Hamish Wood holds a 2018 - 2018 Agile Ways of Working @ Spark New Zealand. With a robust skill set that includes Leadership, Customer Experience, Diversity and Inclusion, Visual Merchandising, Banking and more. Hamish Wood has 1 emails and 2 mobile phone numbers on RocketReach.
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