Hamdan Alshamsi Email
Complaints Management Officer - Customer Service Improvement Department @ Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة
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Hamdan Alshamsi Location
- Al Ain, Abu Dhabi, AE
Hamdan Alshamsi Work
- Complaints Management Officer - Customer Service Improvement Department @ (January 2025 - Present)
- Patient Experience Representative - Emergency Department @ (January 2024 - January 2025)
- Senior Customer Happiness Officer @ (January 2021 - December 2023)
- Legal Advisor - Complaints Management Department @ (September 2018 - December 2020)
Hamdan Alshamsi Education
- Abu Dhabi University
Master of Laws - LLM (Law)
2024-2025 - Abu Dhabi University
Bachelor of Laws - LLB (Law)
2019-2022 - University of Technology and Applied Sciences
Diploma (Accounting and Finance)
2016-2018
Hamdan Alshamsi Skills
- Attention to Detail
- Business Ethics
- Business Integrity
- Complaint Resolution
- Confidentiality
- Conflict Resolution
- Contractual Proficiency
- Cultural Competency
- Customer Happiness
- Customer Relationship Management (CRM)
- Data Reporting
- Digital Literacy
- Dispute Resolution
- Emotional Intelligence
- Healthcare Regulations
- Interpersonal Communication
- Labor law
- Legal Affairs
- Legal Research and Analysis
- Litigation and Dispute Resolution
- Negotiation
- Patient Experience
- Problem Solving
- Root Cause Analysis
- Service Recovery
- Shareholder Communications
- Teamwork
- UAE Labor Law
Hamdan Alshamsi Summary
- Hamdan Alshamsi, based in Al Ain, Abu Dhabi, AE, is currently a Complaints Management Officer - Customer Service Improvement Department at Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة. Hamdan Alshamsi brings experience from previous roles at Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة, Premium Tawjeeh Center and Ministry of Human Resources and Emiratisation. Hamdan Alshamsi holds a 2024 - 2025 Master of Laws - LLM in Law @ Abu Dhabi University. With a robust skill set that includes Attention to Detail, Business Ethics, Business Integrity, Complaint Resolution , Confidentiality and more. Hamdan Alshamsi has 1 emails on RocketReach.
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