2012 -
2013 Senior General Manager, Head of Corporate Culture @
2010 -
2012 Senior General Manager, Head of TeleSales and Customer Services @
2007 -
2011 General Manager, Head of Customer and Business Assurance @
2006 -
2007 Head of Contact Centre @
2005 -
2006 Principal, Customer Service Strategy @
2004 -
2005 Head of Quality and People Development, Customer Service @
2000 -
2003 Head of Regional Customer Response Centre @
Halimah Abdullah Skills
Process Improvement
Business Strategy
CRM
Project Planning
Call Centers
Management
Customer Experience
Customer Service
Quality Assurance
Six Sigma
3G
Outsourcing
Vendor Management
Telecommunications
Analytics
Contact Centers
Mobile Devices
Service Delivery
Employee Engagement
Credit
Performance Management
VAS
Team Management
Product Management
Business Development
Change Management
Call Center
Strategy
Business Process Improvement
Customer Satisfaction
Corporate Branding
Operations Management
Managed Services
BPO
Team Leadership
Customer Retention
Pre-sales
Event Planning
Public Speaking
Pre Sales
Microsoft Office
Marketing
Value Added Services Vas
Customer Relationship Management Crm
Training
Microsoft Excel
Business Analysis
Customer Relationship Management
Value Added Services
Halimah Abdullah Summary
Halimah Abdullah, based in London, GB, is currently a Group Customer Service Director at Lebara. Halimah Abdullah brings experience from previous roles at TMI Consultancy and Maxis Communications Bhd. With a robust skill set that includes Process Improvement, Business Strategy, CRM, Project Planning, Call Centers and more. Halimah Abdullah has 3 emails on RocketReach.
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