Halimah Abdullah Email
Group Customer Service Director @ Lebara
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Halimah Abdullah Location
- London, GB
Halimah Abdullah Work
- Group Customer Service Director @ (November 2014 - Present)
- Senior Consultant, Customer Experience @ TMI Consultancy (January 2014 - October 2014)
- Senior General Manager, Head of Corporate Culture @ (January 2012 - December 2013)
- Senior General Manager, Head of TeleSales and Customer Services @ (October 2010 - January 2012)
- General Manager, Head of Customer and Business Assurance @ (July 2007 - March 2011)
- Head of Contact Centre @ (January 2006 - December 2007)
- Principal, Customer Service Strategy @ (January 2005 - December 2006)
- Head of Quality and People Development, Customer Service @ (January 2004 - December 2005)
- Head of Regional Customer Response Centre @ (January 2000 - December 2003)
Halimah Abdullah Skills
- Process Improvement
- Business Strategy
- CRM
- Project Planning
- Call Centers
- Management
- Customer Experience
- Customer Service
- Quality Assurance
- Six Sigma
- 3G
- Outsourcing
- Vendor Management
- Telecommunications
- Analytics
- Contact Centers
- Mobile Devices
- Service Delivery
- Employee Engagement
- Credit
- Performance Management
- VAS
- Team Management
- Product Management
- Business Development
- Change Management
- Call Center
- Strategy
- Business Process Improvement
- Customer Satisfaction
- Corporate Branding
- Operations Management
- Managed Services
- BPO
- Team Leadership
- Customer Retention
- Pre-sales
- Event Planning
- Public Speaking
- Pre Sales
- Microsoft Office
- Marketing
- Value Added Services Vas
- Customer Relationship Management Crm
- Training
- Microsoft Excel
- Business Analysis
- Customer Relationship Management
- Value Added Services
Halimah Abdullah Summary
- Halimah Abdullah, based in London, GB, is currently a Group Customer Service Director at Lebara. Halimah Abdullah brings experience from previous roles at TMI Consultancy and Maxis Communications Bhd. With a robust skill set that includes Process Improvement, Business Strategy, CRM, Project Planning, Call Centers and more. Halimah Abdullah has 2 emails on RocketReach.
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