2013 -
now Director Customer Operations- GCO @ Expedia Inc
2006 -
2007 Director Service Delivery @ Expedia Inc
2010 -
2012 Director Global Training @
2008 -
2009 Vice President Floor Operations @
2007 -
2008 Vice President Operations @
1999 -
2003 Center Director @ ATT
Hal Grant Education
Eastern Oregon University
(Business Administration, Management, Business Administration and Management)
1975
-
1979
Hal Grant Skills
Vendor Management
Online Travel
E-commerce
Customer Experience
Call Center
Call Centers
Team Leadership
Operations Management
CRM
Cross-functional Team Leadership
Training
Outsourcing
Customer Satisfaction
Team Management
Service Delivery
Performance Management
Customer Retention
BPO
Workforce Management
Leadership
E Commerce
Business Development
Cross Functional Team Leadership
Change Management
Project Management
Strategic Planning
Marketing
PowerPoint
Strategy
Team Building
Hal Grant Summary
Hal Grant, based in Bellevue, WA, US, is currently a Director Customer Operations- GCO at Expedia Inc. Hal Grant brings experience from previous roles at Expedia Inc and Expedia Inc.. Hal Grant holds a 1975 - 1979 Eastern Oregon University. With a robust skill set that includes Vendor Management, Online Travel, E-commerce, Customer Experience, Call Center and more. Hal Grant has 1 emails on RocketReach.
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