Hairo Perez Email & Phone Number

CX Engineer @ Glassbox

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Hairo Perez Location

Oviedo, FL, US

Hairo Perez Work

CX Engineer @ (May 2025 - Present)
Technical Support Engineer @ (April 2020 - May 2025)
Information Technology Support Specialist @ (August 2019 - March 2020)
IT Service Analyst @ (June 2018 - July 2019)
Team Lead, Customer Support Engineer @ (October 2012 - November 2017)
Senior Helpdesk Analyst @ (May 2006 - October 2012)
Pfizer Helpdesk Analyst @ DENDRITE INTERNATIONAL (March 2004 - May 2006)
Operations Support @ DENDRITE INTERNATIONAL (March 2004 - October 2005)
Product Specialist and Technician @ (September 2003 - March 2004)
Specialist @ SPRINT PCS (October 2002 - September 2003)
Senior Computer Consultant @ (August 2001 - September 2002)

Hairo Perez Education

Manhattan College
Bachelor of Science (Computer Science; Mathematics)
1997-2002

Hairo Perez Skills

Python (Programming Language)
Test Automation
Selenium WebDriver
Active Directory
Hardware
Networking
Operating Systems
System Administration
Technical Support
Troubleshooting
Customer Service
VPN
Windows
Linux
Docker
Amazon Web Services (AWS)
Kubernetes
Jira
Okta Administration
Consulting
Help Desk Support
IBM
Prospects
Adobe Contribute
Restore
Audio Conferencing
Infrastructure
Technical Training
Vendors
Location
Sales
Computing
Articulate
Call Tracking
Work Ethic
Product Management
Int
Customer Support
WAN
iOS
Management
Zendesk
Design
PC
Computer Science
New Solutions
CompTIA
Security
Cellular Communications
Desktop Computers
Maintenance And Repair
Chat
Data Backup
CRM
Integration
Programmers
Resolve
Spanish
Pfizer
LDAP
Monitors
Accounting
Human Resources
Communication Issues
Local Area Network
Demanding
Languages
System
Business Services
Switches
Sage Act
Analytical Abilities
Purchased
Agreement
Internet Protocols
Virtual Environment
Connecting
Microsoft Office
Android
Testing
Encryption
Training
SSL
Printers
Virtual
Certificate Authority
End Users
Image
Solution
Conferences
Scripting
Streamline
Virus
Cloning
Project Management
Cisco Routers
Emerging Technologies
Trains And Add Rails
Locating
Pre Sales
Operational Support
Fast Paced Environments
VMware
R&D
Tactics
Laboratory
Solutions Marketing
Information Technology
C
Retail
Manhattan
Configurations
FIX Protocol
DNS
Applications
Spirit
Communication
CompTIA Network+ Certified
Detail
TCP
Routines
Quality Assurance
SIP
Operations
Dell Computers
Blackberry
CCNA
Time Management
Phone Coverage
Data Logging
SQL
Software Lifecycle
Contractual Agreements
AES
Unix
Written Communication
Laptops
Iperf
Websites
Internal Audit
Means
Firewalls
Ticketing
Cisco Technologies
H.264
Google Groups
Collaborating
Broadband
Account Management
H.323
Sprint
Forms
New York
Discovering
Able To Multitask
Software
Video
Outlook
Virtual Assistance
UDP
Resolving Issues
Profiles
Java
Knowledge Base
Proprietary Software
Decision Making
Product Demonstration
LifeSize Video Conferencing
Currently Pursuing
Polycom
Problem Solving
San Volume Controller
Wireless
Video Conferencing
Best Buy

Hairo Perez Summary

Hairo Perez, based in Oviedo, FL, US, is currently a CX Engineer at Glassbox. Hairo Perez brings experience from previous roles at Harness, Deloitte, GAF and Vidyo. Hairo Perez holds a 1997 - 2002 Bachelor of Science in Computer Science; Mathematics @ Manhattan College. With a robust skill set that includes Python (Programming Language), Test Automation, Selenium WebDriver, Active Directory, Hardware and more. Hairo Perez has 2 emails and 6 mobile phone numbers on RocketReach.