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Hailey Clark Location
Council Bluffs, IA, US
Hailey Clark Work
Franchisee Communication and Engagement Manager @ (January 2024 - Present)
Director of Customer Experience @ (March 2021 - January 2024)
Client Support Services Manager @ (October 2018 - February 2021)
Client Support Services @ (November 2017 - October 2018)
Assistant Property Manager @ (August 2017 - November 2017)
Quality Assurance and Training Team Lead @ (June 2016 - August 2017)
Training and Quality Specialist @ (January 2016 - May 2016)
Escalation Specialist @ (December 2014 - December 2015)
Communications and Events Coordinator @ (February 2014 - December 2014)
Instructional Development and Training Coordinator @ (September 2013 - February 2014)
Operations Trainer @ (August 2012 - September 2013)
Virtual Training Assistant @ (May 2012 - August 2012)
Associate Trainer @ Stream Global Services (August 2011 - May 2012)
Hailey Clark Education
Whiting Community High School 1994-2008
Metropolitan Community College 2021
Hailey Clark Skills
Customer Success
Strategic Accounts
Key Performance Indicators
Consultation
Client Relations
Business Reviews
Problem Solving
Training Delivery
Communication
Customer Service
Team Building
Training
Customer Satisfaction
Sales
Telecommunications
Call Centers
Quality Assurance
Performance Management
Strategic Planning
Customer Experience
Business Process Outsourcing (BPO)
Microsoft Excel
Microsoft Dynamics CRM
Team Leadership
Leadership
Management
Employee Training
Training & Development
WebEx
Process Improvement
Virtual Training
FIve9 Call Center
Microsoft PowerPoint
Negotiation
Customer Engagement
Presentation Skills
Interpersonal Communication
Customer Communication
Teamwork
Professional Phone Skills
Brand Marketing
Brand Communication
Speed Reading
Emotional Intelligence
Project Management
Career Management
Strategic Communications
Gender Equality
Women's Leadership
Workplace Culture
Hailey Clark Summary
Hailey Clark, based in Council Bluffs, IA, US, is currently a Franchisee Communication and Engagement Manager at Right at Home. Hailey Clark brings experience from previous roles at North End Teleservices LLC and Hayloft Property Management, Inc. Hailey Clark holds a 1994 - 2008 Whiting Community High School. With a robust skill set that includes Customer Success, Strategic Accounts, Key Performance Indicators, Consultation, Client Relations and more. Hailey Clark has 9 emails and 6 mobile phone numbers on RocketReach.
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