Hai Phan Location
- Hayward, CA, US
Hai Phan Work
- 2022 - now Program Manager @
- 2019 - 2022 Sr. Program Consultant II @
- 2019 - 2019 MSP Program Specialist @
- 2019 - 2019 Talent @
- 2015 - 2018 Recruiting Operations @
- 2015 - 2016 Recruiting Coordinator @
- 2013 - 2015 Hardware Support @
- 2012 - 2013 Android Hardware Support @
- 2011 - 2012 Customer Account Executive @
Hai Phan Education
- Cal State Hayward
Bachelor of Science (BS) (Criminal Justice)
1998 - 2003
Hai Phan Skills
- Technical Support
- Call Centers
- Customer Satisfaction
- Troubleshooting
- Customer Experience
- Customer Retention
- Workforce Management
- Customer Support
- Telecommunications
- Networking
- Computer Hardware
- VoIP
- Customer Service
- Team Leadership
- Windows
- Vendor Management
- Wireless
- Leadership
- Salesforce.com
- Time Management
- Telephony
- Training
- Process Improvement
- System Administration
- Cabling
- Broadband
- Avaya
- Android
Hai Phan Summary
- Hai Phan, based in Hayward, CA, US, is currently a Program Manager at Pontoon Solutions. Hai Phan brings experience from previous roles at Pontoon Solutions, Randstad Sourceright, Bolt and Leap Motion. Hai Phan holds a 1998 - 2003 Bachelor of Science (BS) in Criminal Justice @ Cal State Hayward. With a robust skill set that includes Technical Support, Call Centers, Customer Satisfaction, Troubleshooting, Customer Experience and more. Hai Phan has 2 emails and 1 mobile phone numbers on RocketReach.
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