Hadeel Diab Email
Customer Care Team Leader @ Sky Optical LLC
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Hadeel Diab Location
- Dubai, AE
Hadeel Diab Work
- Customer Care Team Leader @ (June 2019 - Present)
- Customer Service Manager @ (June 2019 - May 2026)
- Customer Service Team Lead @ (March 2018 - June 2019)
- Customer Care Representative @ (October 2016 - March 2018)
- Customer Service Representative @ altayer group (October 2016 - March 2018)
- Customer experience and Social Media associat at Namshi.com @ (July 2015 - October 2016)
- Customer Care Representative @ (July 2015 - October 2016)
- Marketing Executive @ Samsung Electronics Sudan (July 2013 - May 2015)
- Marketing and customer service @ Samsung Electronics HQ (July 2013 - March 2015)
- Telemarketing Agent @ International Center for Training and Capacity Building (March 2012 - January 2013)
- Telemarketing Executive @ (March 2012 - January 2013)
- Sales Assistant @ Asim & Asim (June 2011 - December 2011)
- Radio Broadcaster @ Alrabaa FM (June 2011 - December 2011)
Hadeel Diab Education
- University of Khartoum
Bachelor's Degree (Political Science and Government)
2009-2013
Hadeel Diab Skills
- Team Leadership
- Customer Service
- Microsoft Office
- Team Management
- Teamwork
- Management
- Microsoft Excel
- Time Management
- Social Media
- Apache Kudu
- Arabic
- Business Requirements
- Certified Salesforce.com Developer
- Coaching & Mentoring
- Communication
- Customer Experience
- Customer Service Management
- Customer Service Representatives
- Customer Support
- Development & implementation of marketing plans
- E-commerce Optimization
- English
- English to Spanish
- Enquiries
- Escalation Process
- ILM
- In-Service Training
- KPI Reporting
- Magento
- Managing Workflow
- Operations
- Owner-managed businesses
- Political Science
- Quality Assurance
- Radio Presenting
- Reporting
- Retail
- Salesforce Social Studio
- Support Management
- Team Building
- Technical Support
- Technical Training
- Training and Development (HR)
- Zendesk
- Zendesk Sell
- Marketing social
- Fashion
- Training
Hadeel Diab Summary
- Hadeel Diab, based in Dubai, AE, is currently a Customer Care Team Leader at Sky Optical LLC. Hadeel Diab brings experience from previous roles at Sky Optical LLC, Al Tayer Group and altayer group. Hadeel Diab holds a 2009 - 2013 Bachelor's Degree in Political Science and Government @ University of Khartoum. With a robust skill set that includes Team Leadership, Customer Service, Microsoft Office, Team Management, Teamwork and more. Hadeel Diab has 1 emails on RocketReach.
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