CWS partners with municipalities, county commissions, and other local public and private entities to provide quality operations, management, and maintenance services for water and wastewater systems, public works, streets and roads, and natural gas departments throughout the United States.
HYDRO EXPERTISE provides first-rate services in several areas through expert advice and by partnering with larger companies on major projects. Our president, Dany Lessard, is a mechanical engineer registered in the province of Quebec (Canada) and holds a Master of Engineering degree in Vibration and Accoustics. Dany Lessard’s major expertise is in hydrogenerator assembly, alignment, balancing, commissioning and trouble-shooting.He has more than 20 years experience directing jobs, or supporting field technical directors and field engineers.
UNIT ALIGNMENT
We can help with alignment no matter where you are located. We use many different techniques and can either supervise your alignment or give you technical support as needed.We can prepare a procedure well suited for your project. The proper alignment of a unit is an expertise developed with time and experience. The principles of the alignment are fairly simple, but in practice, extensive experience and the use of proper methods are a big advantages for the client, since they can eliminate unnecessary steps and put emphasis on critical items.
FIELD TECHNICAL SUPPORT
We offer field technical support and can continue to do so even after we have left site. Our experience, both in the field and in supporting field personnel from off-site, is one of our strengths. We work outside of regular hours and remain reachable at all times so that the field personnel are always well supported. We have a lot of experience performing rotor heat shrinks, while rounding and centering the rotor at the same time.
BALANCING & DIAGNOSTIC TESTS
We perform diagnostic tests, such as vibration analysis, rotor rim displacement verification and air gap measurements and analysis. We can also verify the unit alignment, perform balancing and measure rotor and stator air gap sweeps to acquire a complete status of the unit. Hydro Expertise has some very valuable experience in troubleshooting and finding solutions for bearing failures
Communicate effortlessly with your customers to notify them of past due amounts, pending cut-offs, possible leaks, maintenance, outages and more. Deliver personalized messages via email, text/sms and phone. Our location-aware mobile app allows customer service and field repair teams to communicate with customers based on physical proximity. No costly hardware or phone lines required. More information . Accelerate the deployment of smart-meters, improve customer service in the field, and manage your assets more efficiently with H2O Mobile Work. Assign and manage field-based work tasks; information captured in the field integrates with your billing and GIS systems. Our intuitive, easy-to-use app works on a wide range of hardware including iPhone and Android smartphones, tablets and high-accuracy GPS receivers. Your meter installation projects, service orders and asset management are now at your mobile finger-tips. Conservations campaigns from H2O Analytics use your existing billing-system and meter data, along with web and VoIP communication technologies to enable the easiest, fastest and most cost-effective conservation programs available. Utility customers receive conservation messages and tips that are tailored to their water usage patterns and demographic characteristics. Meter data is analyzed to identify leaks and usage restriction violations which drive automated customer communication.