H. Email & Phone Number
Career Transition | Customer Success and Operations Leadership
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H. Location
- Houston, TX, US
H. Work
- Career Transition | Customer Success and Operations Leadership @ Steven (March 2026 - Present)
- Senior Agent Experience Manager @ (April 2023 - March 2026)
- Agent Success Manager @ (December 2019 - March 2026)
- IT Associate @ (June 2018 - December 2019)
- Genius @ (January 2014 - June 2018)
- Family Room Specialist @ (September 2012 - January 2014)
- Specialist @ (May 2010 - September 2012)
- Co-Director @ Dance Florida Academy, Inc. (August 2009 - March 2011)
- Ballet Master @ Ballet Florida (August 1999 - March 2009)
- Principal Dancer @ Ballet Florida (August 1986 - May 1999)
- Corps dancer @ (January 1985 - January 1986)
H. Education
- Palm Beach Community College
(Business Management/Computer Programming)
2009-2011 - The University of Texas at Austin 1981-1983
H. Skills
- Microsoft Office
- Google Workspace
- Customer Retention
- IT Hardware Support
- Hiring
- Customer Service Management
- Training and Development (HR)
- Information Technology
- Customer Support
- Interpersonal Skills
- Teamwork
- Problem Solving
- Onboarding
- Time Management
- Creative Problem Solving
- Organization Skills
- Attention to Detail
- Account Management
- Relationship Building
- Customer Satisfaction
- Communication
- Product Knowledge
- Customer Loyalty
- Customer Advocacy
- Mac OS X
- OS X
- iWork
- Mac
- Retail
- Customer Service
- Customer Experience
- Social Media
- iLife
- Keynote
- iPhone
- Sales
- Team Building
- Mac OS
- iTunes
- Apple Certified
- iOS
- Apple Aperture
- iPad
- Mac OS X Server
- iPod
- Driving Results
- Aperture
- Apple Certified Technician
- iPhoto
- iPhone Support
- Macintosh hardware
- Retail Sales
- Social Networking
- Troubleshooting
- Training
- Computer Repair
- Technical Support
H. Summary
- H., based in Houston, TX, US, is currently a Career Transition | Customer Success and Operations Leadership at Steven. H. brings experience from previous roles at Compass and Apple Retail. H. holds a 2009 - 2011 Palm Beach Community College. With a robust skill set that includes Microsoft Office, Google Workspace, Customer Retention, IT Hardware Support, Hiring and more. H. has 1 emails and 2 mobile phone numbers on RocketReach.
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