GXA Information

GXA is the outsourced IT department for Texas companies that have outgrown break-fix support. We work with businesses of roughly 20 to 500 users across Dallas Fort Worth and Texas: professional services firms, architecture, engineering and construction companies, multi-location operators, manufacturers, and organisations with real compliance obligations. Most come to us at the same point. The company has grown, the technology has not kept up, and the person handling IT is either stretched to the limit or was never set up to lead. A growing company still needs the full set of IT roles. It just needs them fractionally. So we package them and charge per user. You get monthly time with a CIO for strategy, roadmapping and budget. An IT manager keeping standards, best practices, onboarding and infrastructure in order. A security team. A 24/7 engineering and support desk with a 15 minute average response time. Plus help with procurement and third party technology vendors, which is the work nobody counts until it lands on them. Where an internal IT team already exists, we work alongside it. Usually the ask is capacity or security expertise rather than replacement, so we take the escalations, the projects, the security program and the strategic planning, and let the internal team stay close to the business. We also help owners make sense of AI. Not by selling tools. By treating it the way you would treat any other business initiative: readiness first, planning, governance, deployment, then management. GXA has been serving Texas since 2003. We are SOC 2 Type II attested, a Microsoft Solutions Partner, and rated 4.9 stars across 128 Google reviews. We were named to the Inc. 5000 in 2014, 2019 and 2020. Around 15% of company profits fund education, medical and technology projects in Kenya, Uganda, Tanzania, Nigeria and Dallas through GXA Cares. Talk to us and we will respond with insight, not a sales pitch.