Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upsell & more.
IBM Lotus Notes is enterprise email software that provides a desktop workflow application providing instant messaging, email, calendars, blogs, personnel directory and forums to organisations.
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email.