Manager, Change and Customer Experience @ Brennan IT
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Guy Lyon Location
Newcastle, NSW, AU
Guy Lyon Work
2013 -now Manager, Change and Customer Experience @
2009 -2013 Head of Service Delivery - US @
2009 -2009 MACC Team Transition Manager @
2006 -2009 MACC Team Manager @
2003 -2006 Change Coordinator @
Guy Lyon Education
University of Warwick
BSC (Computer & Management Science)
1999-2002
Guy Lyon Skills
Team Management
Project Management
Program Management
Microsoft Office
Service Delivery
Performance Reporting
Training
Business Process Design
Process Improvement
Customer Service
Change Management
Project Delivery
Call Centers
Business Process
Managed Services
ITIL
Networking
Telecommunications
Vendor Management
Management
WAN
Recruiting
Service Management
Customer Satisfaction
Outsourcing
Risk Management
IT Service Management
CRM
Governance
Business Analysis
Communications
Wide Area Network Wan
Marketing
Business Process Improvement
Strategy
Customer Relationship Management Crm
Cloud Computing
Strategic Planning
Wide Area Network
Customer Relationship Management
Guy Lyon Summary
Guy Lyon, based in Newcastle, NSW, AU, is currently a Manager, Change and Customer Experience at Brennan IT. Guy Lyon brings experience from previous roles at Reliance Globalcom and Vanco. Guy Lyon holds a 1999 - 2002 BSC in Computer & Management Science @ University of Warwick. With a robust skill set that includes Team Management, Project Management, Program Management, Microsoft Office, Service Delivery and more. Guy Lyon has 2 emails and 1 mobile phone numbers on RocketReach.
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