Guy Cascella Email & Phone Number
Contact Center Engineer @ CLD Consulting
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Guy Cascella Location
- Davenport, FL, US
Guy Cascella Work
- Contact Center Engineer @ (March 2025 - Present)
- Dialer Technologies Manager, Manager IT I @ (June 2021 - March 2025)
- Technical Coordinator, Dialer Operations @ (August 2015 - June 2021)
- Manager, Call Center Operations @ (September 2014 - August 2015)
- Manager, Call Center Operations @ Travelocity (November 2009 - September 2014)
Guy Cascella Education
- University of Miami
Bachelor of Science (BS) (Meteorology and Mathematics)
2002-2006
Guy Cascella Skills
- Account Management
- Analytical Skills
- Call Center Development
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Dialer Management
- Employee Engagement
- Empowerment
- Interpersonal Skills
- Leadership
- Management
- Microsoft Office
- Onboarding
- Online Travel
- Operations Management
- People Management
- Performance Measurement
- Problem Solving
- SQL
- Sabre
- Team Building
- Team Leadership
- Team Management
- Time Management
- Timely Decision Making
- Training
Guy Cascella Summary
- Guy Cascella, based in Davenport, FL, US, is currently a Contact Center Engineer at CLD Consulting. Guy Cascella brings experience from previous roles at ADT, Kohl's Department Stores, Atento and Travelocity. Guy Cascella holds a 2002 - 2006 Bachelor of Science (BS) in Meteorology and Mathematics @ University of Miami. With a robust skill set that includes Account Management, Analytical Skills, Call Center Development, Call Centers, Change Management and more. Guy Cascella has 2 emails and 3 mobile phone numbers on RocketReach.
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