Guneet Singh Email & Phone Number

Vice President Customer Experience and Care @ AppFolio

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Guneet Singh Location

San Francisco, CA, US

Guneet Singh Work

2020 -now Vice President Customer Experience and Care @
2020 -now Head Customer Experience @
2016 -2020 Head Global Customer Experience Programs @
2012 -2016 Global Business Transformation Executive @
2010 -2012 Head Customer Experience @ Stream Global Services
2007 -2010 Global Business Transformation Executive @ Stream Global Solutions ( Formerly eTelecare)
2006 -2007 LATAM Director Business Transformation @
2005 -2006 Business Transformation Manager @
2001 -2005 Business Transformation Manager @
2005 -2005 Business Transformation Manager @

Guneet Singh Education

University of Phoenix
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
2016-2017
Indira Gandhi National Open University
BTS (Management)
1998-2001

Guneet Singh Skills

Operational Excellence
Customer Success
Customer-Focused Service
Customer Journeys
Customer Experience
Business Strategy
Change Management
Business Process Improvement
Management
Customer Satisfaction
Net Promoter Score
Six Sigma
Process Improvement
Analytics
BPO
Business Intelligence
Call Centers
Customer Satisfaction Research
Customer Retention
Predictive Modeling
Predictive Analytics
Black Belt
DMAIC
Linear Regression
Logistic Regression
Factor Analysis
Cluster Analysis
Text Analytics
Conjoint
Consumer Behavior
Business Process Excellence
Change Leadership
Regression
SIPOC
Control Charts
Measurement System Analysis
SWAT
Hypothesis Testing
Conjoint Analysis
Customer Satisfaction Analysis
Structural Equation Modeling
Decision Modeling
CHAID
TRIZ
Decision Making Skills
R
Data Science
Machine Learning
Leadership
Customer Experience Management
Quality Processes
Brazilian
Prospects
Insurance
Overseeing
Vendors
Draft
Training and Development
Net
Seats
Strategic Projects
Global Solutions
Fiscal Policy
Translation
Mentoring
Finance
Structure
Data Mapping
SAN
Executive Positions
Business Administration
Savings
Adoption
Baselines
Cross Functional Team Leadership
Facilitation
Organizational Structure
Transaction Processing
Revenue
Coaching
PC
Human Capital
Outsourcing
Wireless Broadband
Continuous Improvement
Resume
General Electric
CRM
Metrics
Overhauling
Boston
Strategic Partnerships
Business Transformation
Strength Training
Baseline
Human Resources
Continuum
Distribution Strategies
Foundation
System
Telecommunications
Business Services
Publishing
Data Processing
Asia
Strategy
Organizational Restructuring
Operations Management
Testing
New Business Development
Financial Goals
Pricing Strategy
Training
Scottsdale
Customer Service
Portuguese
Solution
Global Services
Project Management
Streamline
Pioneering
Results Driven
Stakeholders
Capital
Cost Reduction
Partnerships
Hardware
Warranty
Pune
Marketing Research
Analysis
Advertising Agency
Tourism
Avs
Concepts
NPV
Segments
Punjabi
Corporate Finance
New Delhi
Churn
Debate
Business Development
Business Analysis
Communication
Chile
Hoshin Kanri
Quality Assurance
Strategic Planning
Cost Savings
Operations
Pay for Performance
Social Networking
Maps
Business Analytics
Central America
Project
Latin America
Hyderabad
High Profile
LinkedIn
Monitoring Performance
Responsibility
Fortune
Phoenix
Banking
Business Units
Efficient
Renaissance
Collaborating
Portfolio
Broadband
Brazil
Curriculum Design
Start Ups
Defects
Data Analytics
Green Belt
Business Insights
Credentials
ADP Payroll
Claim
E Learning
Margin Improvement
Compliance
Strategic Improvement
Professional Services
India
Panama
Organizational Behavior
Agents
Proposal Writing
Business Process
Interest Rates
Platforms
Versatile
Financial Transactions
Risk
Gms
Wireless
EMEA
Automatic
Hindi
Employee Benefits
Gaps

Guneet Singh Summary

Guneet Singh, based in San Francisco, CA, US, is currently a Vice President Customer Experience and Care at AppFolio. Guneet Singh brings experience from previous roles at AppFolio, Inc., DocuSign, ADP and Stream Global Services. Guneet Singh holds a 2016 - 2017 Master of Business Administration (M.B.A.) in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Operational Excellence, Customer Success, Customer-Focused Service, Customer Journeys, Customer Experience and more. Guneet Singh has 2 emails and 2 mobile phone numbers on RocketReach.