Guilherme Lacerda Email
Head of Customer Success and Customer Experience and Partner and Sales @ Medprev
Guilherme Lacerda's Location
State of São Paulo, Brazil
Guilherme Lacerda's Work
- Head of Customer Success and Customer Experience and Partner and Sales @ Medprev
- Coordenador de Customer Success @ Thomson Reuters
- Funder @ EnquadrOz
- Coordenador de CS @ Gympass
- Coordenador de relacionamento @ FGV Direito Rio
Guilherme Lacerda's Education
- Fundação Getulio Vargas
(MBA em Gestão Empresarial)
- CS Academy
Customer Experience
2021 - 2022 - RD University
Customer Success para Gestores (Customer Success)
2019 - 2020
- Fundação Getulio Vargas
(MBA em Marketing)
2010 - 2011 - Uninove - Universidade Nove de Julho
Bacharelado (Publicidade)
2004 - 2008 - Fundação Getulio Vargas
Pós-graduação Lato Sensu - MBA Executivo (Marketing)
- Fundação Getulio Vargas
Pós-graduação Lato Sensu - MBA (Business/Managerial Economics)
2008 - 2010
Guilherme Lacerda's Skills
- Relacionamento Com Clientes
- Sistemas operacionais
- Planejamento empresarial
- Centrais De Atendimento
- Ouvidoria
- Marketing digital
- Relacionamento
- Redes sociais
- Microsoft Office
- Estrutura Organizacional
Guilherme Lacerda's Summary
Guilherme Lacerda, based in State of São Paulo, Brazil, is currently a Head of Customer Success and Customer Experience and Partner and Sales at Medprev, bringing experience from previous roles at Thomson Reuters, EnquadrOz, Gympass and Fundação Getulio Vargas. Guilherme Lacerda holds a Fundação Getulio Vargas. With a robust skill set that includes Relacionamento Com Clientes, Sistemas operacionais, Planejamento empresarial, Centrais De Atendimento, Ouvidoria and more, Guilherme Lacerda contributes valuable insights to the industry. Guilherme Lacerda has 1 email on RocketReach.
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