grupoGBI Information

GrupoGBI is a multinational digital innovation provider headquartered in Lisbon, Portugal, with operations extending across Europe and the Americas. With service hubs in São Paulo, Brazil, and Philadelphia, USA, we are committed to guiding global B2C companies through their digital transformation journeys. Specializing in applied AI solutions, we focus on enhancing customer experience and modernizing customer care operations. Our advanced technology, coupled with a team of over 160 dedicated professionals, positions us as a trusted partner in delivering cutting-edge solutions that drive real business impact. For more than 15 years, GrupoGBI has been a reliable partner in digital transformation, utilizing AI-driven technologies to automate processes, streamline customer service operations, and provide actionable insights. Our comprehensive solutions are designed to help organizations evolve in an increasingly digital world, ensuring they stay ahead of the curve and deliver exceptional customer experiences. At GrupoGBI, our mission is to inspire positive change and shape the future of technology and business through innovation, collaboration, and sustainable practices. Our values of integrity, commitment, and entrepreneurial spirit guide our approach as we continuously strive to provide unparalleled solutions that empower organizations to succeed in the digital age. #DigitalInnovation #AI #CustomerExperience #DigitalTransformation