Gróa Eggertsdóttir Email & Phone Number
Head of Customer Service and IT Support @ Landsbankinn
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Gróa Eggertsdóttir Location
- Iceland
Gróa Eggertsdóttir Work
- Head of Customer Service and IT Support @ (August 2022 - Present)
- Director Technical and IT Support @ (May 2020 - August 2022)
- Director Of Customer Service and IT Operation @ (January 2019 - February 2020)
- Head of Loyalty and Customer Engagement program @ (January 2017 - December 2018)
- Head of Core and Application @ (January 2013 - June 2016)
- Head of Customer Service and Technical support @ (February 2011 - January 2013)
- Product Manager for Mobile @ (October 2009 - February 2011)
Gróa Eggertsdóttir Education
- Reykjavik University
Executive MBA (Business Administration and Management, General)
2016-2018 - DTU - Technical University of Denmark
Master's Degree (Civil Engineering)
2007-2009 - Háskóli Íslands
Bachelor's Degree (Civil Engineering)
2002-2006
Gróa Eggertsdóttir Skills
- Leadership
- Team Building
- Customer Relations
- IPTV
- Broadband
- Data Analysis
- Customer Satisfaction
- Interactive TV
- Telecommunications
- Business Development
- Business Analysis
- Competitive Analysis
- Team Management
- Team Leadership
- 4g
- VOD
- Strategy
- Mobile Applications
- Product Management
- Customer Service
- Customer Support
- Streaming Media
- Project Planning
- Technical Support
- Connected Devices
- Business Strategy
- Management
- Roaming
- Project Management
- Product Development
- Set Top Box
- Marketing Strategy
- Wireless
- Mobile Devices
- Civil Engineering
- Statistics
- Integration
- Analysis
- Mobile Technology
- Mobile Internet
Gróa Eggertsdóttir Summary
- Gróa Eggertsdóttir, based in Iceland, is currently a Head of Customer Service and IT Support at Landsbankinn. Gróa Eggertsdóttir brings experience from previous roles at NOVA Iceland, Þjóðskrá / Registers Iceland, N1 and Vodafone Iceland. Gróa Eggertsdóttir holds a 2016 - 2018 Executive MBA in Business Administration and Management, General @ Reykjavik University. With a robust skill set that includes Leadership, Team Building, Customer Relations, IPTV, Broadband and more.
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