Griffen Herrera Email & Phone Number
Director Of Ticketing, San Francisco @ ATG Entertainment USA
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Griffen Herrera Location
- San Francisco, CA, US
Griffen Herrera Work
- 2019 -now Director Of Ticketing, San Francisco @
- 2016 -2021 Director, Ticketing and Customer Service @
- 2015 -2016 Customer Success Manager, Strategic Accounts (SaaS) @
- 2014 -2015 Customer Support and Success Manager and Trainer (SaaS) @
- 2012 -2014 Entertainment Transcription @ Freelance
- 2004 -2010 Sales and Customer Service @ The Hollywood Bowl
- 2003 -2005 Sales and Customer Service @
- 2002 -2003 Guest Service Agent @
Griffen Herrera Education
- Benicia High School
- University of California, Los Angeles
Bachelor's degree
Griffen Herrera Skills
- Strategic Thinking
- Enterprise Accounts
- Executive Relationships
- Customer Service
- Customer Experience
- Management
- Customer Retention
- Account Management
- Business Process Improvement
- Vendor Management
- Customer Relationship Management (CRM)
- Business-to-Business (B2B)
- Scaling
- Change Management
- Budgeting
- Analytical Skills
- Customer Engagement
- Customer Success
- Business Development
- Agile Project Management
- Customer Satisfaction
- Strategic Planning
- SaaS
- Microsoft Excel
- Customer Service Management
- Team Leadership
- Team Building
- Cross-functional Team Leadership
- Conflict Resolution
- Creative Solutions
- Public Speaking
- Training
- Contract Negotiation
- Leadership
- Written & Oral Presentation Skills
- Empathy
- Customer Service Training
- Customer Lifecycle Management
- Help Desk Implementation
- Customer Escalation Management
- Dependable Team Player
- Tessitura
- Multitasking Skills
- Manager of Managers
- Revenue & Profit Growth
- People Management
- People Development
- Team Management
- Emotional Intelligence
- Strategic Customer Development
- Creative Writing
- Social Media
- Social Networking
- Event Planning
- Google Docs
- Work Independently with Minimal Supervision
- Archtics Ticketing System
- Ticketmaster
- Diversity Training
- Student Counseling
- Event Management
- Entertainment
- Customer Relations
- Social Media Marketing
- Marketing
- Trello
- Basecamp
- Customer Relationship Management Crm
- Sales
- Customer Insight
- Cross Functional Team Leadership
- Project Management
- Process Management
- Written and Oral Presentation Skills
- Revenue And Profit Growth
- Strategy
- Business To Business B2B
- Customer Relationship Management
- Business to Business
Griffen Herrera Summary
- Griffen Herrera, based in San Francisco, CA, US, is currently a Director Of Ticketing, San Francisco at ATG Entertainment USA. Griffen Herrera brings experience from previous roles at Curran Theater, Vendini (now AudienceView) and Freelance. Griffen Herrera holds a Benicia High School. With a robust skill set that includes Strategic Thinking, Enterprise Accounts, Executive Relationships, Customer Service, Customer Experience and more. Griffen Herrera has 1 emails and 1 mobile phone numbers on RocketReach.
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