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Gregory Wagner Location
Pittsburgh, PA, US
Gregory Wagner Work
2022 -now Sr. Manager Internal Technical Support @
2014 -now Technical Operations Manager @
2010 -2014 Advanced Solutions Center Manager @
2007 -2009 Business Services IP Support Manager @
2007 -2007 Business Services IP Support Supervisor @
2004 -2007 IP Support Supervisor @
2003 -2004 Tier 1 Customer Technical Support Agent @
2001 -2003 National Service Activation Technician @ AT&T Broadband
1997 -2001 Sergeant @
1993 -1996 Sales and Srevice Specialist @ Mellon Bank
Gregory Wagner Education
MBA - Webster University
Master of Business Administration (M.B.A.)
2001
Washington & Jefferson College
Bachelor's (Business Administration)
1992-1996
Gregory Wagner Skills
Customer Satisfaction
Call Center
Workforce Management
VoIP
DOCSIS
Telephony
Telecommunications
IP
Broadband
Troubleshooting
Customer Retention
Customer Experience
Managed Services
Call Centers
Cabling
Ethernet
Wireless
Vendor Management
Project Management
Public Speaking
Training
Management
Strategy
Team Leadership
Voice Over Ip Voip
Contact Centers
Internet Protocol Ip
Wireless Technologies
Voice Over Ip
Internet Protocol
Gregory Wagner Summary
Gregory Wagner, based in Pittsburgh, PA, US, is currently a Sr. Manager Internal Technical Support at Comcast. Gregory Wagner brings experience from previous roles at Comcast Cable and Comcast. Gregory Wagner holds a Master of Business Administration (M.B.A.) @ MBA - Webster University. With a robust skill set that includes Customer Satisfaction, Call Center, Workforce Management, VoIP, DOCSIS and more. Gregory Wagner has 2 emails and 1 mobile phone numbers on RocketReach.
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