2004 -2004 Customer Support Specialist and Team Lead @ TNCI
Gregory Mullen Education
Bridgewater State College
Bachelor of Science (B.S.) (Computer Science)
1999-2003
Gregory Mullen Skills
MPLS
Telephony
VoIP
SIP
Telecommunications
IP
Managed Services
Cisco Technologies
Adtran
TDM
Juniper Switches
ISDN
Polycom
Sansay
SolarWinds Orion
Empirix Hammer Call Analyzer
Wireshark
OSI Model
Customer Support
Call Center Supervision
Trunking
PRI
CAS
TransNav
Digital Cross-Connect System
Root Cause Analysis
Call Centers
MPLS VPN
Computer Network Operations
Call Center
Disaster Recovery
Internet Services
Solarwinds
Troubleshooting
T1
Routers
WAN
DNS
Network Administration
Networking
Software Documentation
VPN
Ethernet
Co-location
Hosted Services
Digital Cross Connect System
Co Location
Gregory Mullen Summary
Gregory Mullen, based in Boston, MA, US, is currently a Voice Network Engineer at TouchTone Communications. Gregory Mullen brings experience from previous roles at TNCI. Gregory Mullen holds a 1999 - 2003 Bachelor of Science (B.S.) in Computer Science @ Bridgewater State College. With a robust skill set that includes MPLS, Telephony, VoIP, SIP, Telecommunications and more. Gregory Mullen has 2 emails and 1 mobile phone numbers on RocketReach.
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