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Gregory Hager Location
Austria
Gregory Hager Work
Head of Customer Support @ (May 2026 - Present)
Area Head Customer Service Center Austria @ (July 2021 - April 2026)
Head Of Customer Service Inbound @ (March 2018 - June 2021)
Group Lead Inbound @ (October 2017 - March 2018)
Chief Customer Officer @ (August 2017 - September 2017)
Head of Contact Center D and A and CH @ (May 2014 - July 2017)
Contact Center Manager Germany and Austria @ (January 2013 - March 2014)
Reservations Manager Austria @ (November 2010 - January 2013)
Account Manager @ (February 2010 - November 2010)
Teamleader Reservations @ (November 2007 - March 2010)
Accreditation @ EURO 08 - UEFA (May 2008 - June 2008)
Call Center Manager @ (January 2007 - September 2007)
Supervisor Customer Service and Rep Services @ (August 2004 - January 2007)
Quality Assurance Specialist @ (May 2004 - August 2004)
Customer and Rep Service Representative @ (May 2002 - April 2004)
Event Manager @ ZiG perfomance, Austria (May 2001 - April 2002)
Event Manager @ AlpVenture GmbH, Austria (April 1999 - December 2000)
Gregory Hager Education
WIFI Tirol
CAIO - Chief AI Officer (Artificial Intelligence Management)
2026
Handelsakademie/Handelschule 1, Klagenfurt, Austria
Economics
Gregory Hager Skills
AI Strategy
Account Management
Artificial Intelligence (AI)
B2B
Business Development
CRM
Call Center
Call Centers
Change Management
Coaching
Contact Center Management
Crew Supervision
Customer Experience
Customer Operations
Customer Satisfaction
Customer Service
Customer Service Leadership
Customer Service Management
Direct Sales
E-commerce
Employee Training
English
Equipment Operation
Forecasting
Hospitality
Hotels
Leadership
Management
Marketing Strategy
Negotiation
New Business Development
Online Advertising
Online Marketing
Operational Excellence
Operations Management
People Management
Product Management
Project Management
Quality Assurance
Recruiting
Sales
Sales Management
Sales Operations
Sales Process
Team Building
Team Leadership
Team Management
Teamwork
Telecommunications
Tourism
Training
E Commerce
Gregory Hager Summary
Gregory Hager, based in Austria, is currently a Head of Customer Support at card complete Service Bank AG. Gregory Hager brings experience from previous roles at UniCredit Direct Services GmbH, BAWAG P.S.K. and CheckYeti.com. Gregory Hager holds a CAIO - Chief AI Officer in Artificial Intelligence Management @ WIFI Tirol. With a robust skill set that includes AI Strategy, Account Management, Artificial Intelligence (AI), B2B, Business Development and more. Gregory Hager has 2 emails and 3 mobile phone numbers on RocketReach.
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