Gregory Grant Email & Phone Number
Workforce Manager @ TikTok
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Gregory Grant Location
- Nashville, TN, US
Gregory Grant Work
- 2021 - now Workforce Manager @
- 2021 - 2021 Seeking Workforce Analytics Management Opportunities @ Self Employed
- 2015 - 2021 Workforce Manager @ American Tire Distributors
- 2013 - 2015 Workforce Manager @
- 2009 - 2012 Command Center Analyst @ Blue Cross Blue Shield of NC
- 2005 - 2009 Business Analyst @ Blue Cross Blue Shield of NC
- 2001 - 2005 Planning and Results Administrator @ Blue Cross Blue Shield of North Carolina
Gregory Grant Education
- North Carolina Central University
Gregory Grant Skills
- Call Centers
- SharePoint
- Process Improvement
- Training
- Analysis
- Vendor Management
- Leadership
- Visio
- SharePoint Designer
- Software Documentation
- Management
- Employee Benefits
- Access
- CentreVu
- Call Flow Design
- Business Requirements
- User Acceptance Testing
- Business Process
- eWFM
- NICE Call Recording
- Avaya Site Administration
- Avaya IP Telephony
- SDLC
- Intelligent Call Routing
- Avaya AES
- Real Time Monitoring
- Call center start-up
- IT Project Lifecycle
- Telephony Support
- Siebel
- UAT coordination
- IT Project Implementation
- Interviewing Skills
- NICE PMM
Gregory Grant Summary
- Gregory Grant, based in Nashville, TN, US, is currently a Workforce Manager at TikTok. Gregory Grant brings experience from previous roles at Self Employed, American Tire Distributors, Xerox and Blue Cross Blue Shield of NC. Gregory Grant holds a North Carolina Central University. With a robust skill set that includes Call Centers, SharePoint, Process Improvement, Training, Analysis and more. Gregory Grant has 2 emails and 1 mobile phone numbers on RocketReach.
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