Gregory Grant Email & Phone Number
Workforce Manager @ TikTok
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Gregory Grant Location
- Nashville, TN, US
Gregory Grant Work
- Workforce Manager @ (December 2021 - Present)
- Seeking Workforce Analytics Management Opportunities (September 2021 - December 2021)
- Workforce Manager @ American Tire Distributors (November 2015 - December 2021)
- Workforce Manager @ (May 2013 - November 2015)
- Command Center Analyst @ Blue Cross Blue Shield of NC (January 2009 - September 2012)
- Business Analyst @ Blue Cross Blue Shield of NC (January 2005 - January 2009)
- Planning and Results Administrator @ Blue Cross Blue Shield of North Carolina (January 2001 - January 2005)
Gregory Grant Education
- North Carolina Central University
Gregory Grant Skills
- Access
- Analytical Skills
- Avaya AES
- Avaya IP Telephony
- Avaya Site Administration
- Budgeting & Cost Containment
- Business Continuity
- Business Process
- Business Requirements
- Call Flow Design
- Call center start-up
- CentreVu
- Conflict Resolution
- Contact Center Optimization
- Employee Benefits
- IT Project Implementation
- IT Project Lifecycle
- Intelligent Call Routing
- Interviewing Skills
- Key Performance Indicators
- Leadership
- Management
- NICE Call Recording
- NICE PMM
- Quality Assurance
- Real Time Monitoring
- SDLC
- SharePoint Designer
- Siebel
- Software Documentation
- Telephony Support
- Training
- UAT coordination
- User Acceptance Testing
- Vendor Management
- Visio
- Workforce Management Analytics
- eWFM
- Call Centers
- SharePoint
- Process Improvement
- Analysis
Gregory Grant Summary
- Gregory Grant, based in Nashville, TN, US, is currently a Workforce Manager at TikTok. Gregory Grant brings experience from previous roles at Self Employed, American Tire Distributors, Xerox and Blue Cross Blue Shield of NC. Gregory Grant holds a North Carolina Central University. With a robust skill set that includes Access, Analytical Skills, Avaya AES, Avaya IP Telephony, Avaya Site Administration and more. Gregory Grant has 3 emails and 1 mobile phone numbers on RocketReach.
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Top TikTok Employees
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Kevin
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Natalie McLean
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Gm O'Connell
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Jori Arancio
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Alejandra Angel
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Emily Rhodes
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Ajay Salpekar
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