2012 -2014 Senior Director, Contact Center Technology @
2010 -2012 IT Engineering Manager @
2001 -2010 VP, Technology @
1996 -2001 Lead Network Engineer @
1994 -1996 Director, Information Technology @
1986 -1994 Nco @
Gregory Graham Education
Western Governors University
Master of Science (Cybersecurity and Information Assurance)
2017-2019
Western Governors University
Master of Business Administration (M.B.A.) (IT Management)
2013-2015
Troy University in Montgomery
Bachelor of Applied Science (B.A.Sc.) (Resource Management)
2003-2004
Miscellaneous and Sundry 1984-1996
Gregory Graham Skills
Outages
Management Information Systems (MIS)
Local Area Network (LAN)
Disaster Preparedness
Communication
IT Strategy
Vendor Management
VoIP
Data Center
Telecommunications
ITIL
Unified Communications
Service Delivery
Telephony
Solution Architecture
Infrastructure
IT Management
Disaster Recovery
Call Centers
Information Technology
Strategy
Network Architecture
WAN
Cloud Computing
Enterprise Architecture
Contact Centers
IT Operations
System Deployment
Virtualization
Voice over IP (VoIP)
Customer Relations
TCP/IP
Customer Relationship Management (CRM)
Cisco Technologies
Enterprise Software
VMware
Servers
Active Directory
SaaS
Cisco
Windows Server
Management
Leadership
Customer Service
Cisco Call Manager
Networking
IVR
ServiceNow
Universities
Business Analysis
Microsoft Office
Customer Relationship Management Crm
Cisco Systems Products
Voice Over Ip Voip
Voice Over Ip
Customer Relationship Management
Gregory Graham Summary
Gregory Graham, based in Belton, SC, US, is currently a Managing Vice President, Infrastructure at Velera. Gregory Graham brings experience from previous roles at PSCU, Thomson Reuters, NCR Corporation and Assurant. Gregory Graham holds a 2017 - 2019 Master of Science in Cybersecurity and Information Assurance @ Western Governors University. With a robust skill set that includes Outages, Management Information Systems (MIS), Local Area Network (LAN), Disaster Preparedness, Communication and more. Gregory Graham has 2 emails and 1 mobile phone numbers on RocketReach.
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