Gregor Hartnell Email & Phone Number
Head of Service Operations @ Beyond Blue
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Gregor Hartnell Location
- Northcote, VIC, AU
Gregor Hartnell Work
- 2026 -now Head of Service Operations @
- 2018 -2026 Head Of Customer Experience and Operations @
- 2015 -2018 Head of Insurance Direct Service @
- 2014 -2015 Contact Centre Manager - Direct Wealth @
- 2013 -2014 Australian New Zealand Contact Center Manager @
- 2011 -2013 Communications Centre Manager @
- 2007 -2011 Workforce Planning Manager @
- 2005 -2007 Operations Manager (Malaysia, New Zealand and UK secondments) @
Gregor Hartnell Education
- Australian Institute of Professional Counsellors
Master of Counselling
2022-2027 - Swinburne University of Technology
Diploma (Project Management)
2006-2006 - Monash University
BA, Commerce - Accounting & Management (Commerce - Accounting & Management)
1996-1999
Gregor Hartnell Skills
- Customer Success
- Customer Satisfaction
- Operations Management
- Voice of the Customer
- Senior Stakeholder Management
- Cross-functional Team Leadership
- Presentations
- Performance Reporting
- Performance Management
- Workforce Management
- Change Management
- Stakeholder Management
- Analytical Skills
- Negotiation
- Call Center
- Business Analysis
- Contact Centers
- Team Leadership
- Business Process Improvement
- Coaching
Gregor Hartnell Summary
- Gregor Hartnell, based in Northcote, VIC, AU, is currently a Head of Service Operations at Beyond Blue. Gregor Hartnell brings experience from previous roles at Renowned, MLC Australia, National Australia Bank and MYOB. Gregor Hartnell holds a 2022 - 2027 Master of Counselling @ Australian Institute of Professional Counsellors. With a robust skill set that includes Customer Success, Customer Satisfaction, Operations Management, Voice of the Customer, Senior Stakeholder Management and more. Gregor Hartnell has 2 emails and 5 mobile phone numbers on RocketReach.
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Gregor Hartnell
Head of Service Operations
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