Greg Wagner Email & Phone Number
Director WFM @ State Farm
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Greg Wagner Location
- Wylie, TX, US
Greg Wagner Work
- Director WFM @ (August 2020 - Present)
- Director of Shared Services F and S and BTS @ (July 2020 - October 2021)
- Director of Customer Care @ (May 2014 - July 2020)
Greg Wagner Education
- Quality Council of Indiana
CSS Green Belt (Lean/Six Sigma)
2018-2018 - Black Hills State University
Bachelor's degree (Economics/ Business Administration)
1992-1995
Greg Wagner Skills
- Business Process Improvement
- Business Strategy
- Change Management
- Coaching
- Contact Center Management
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Forecasting
- Leadership
- Leadership Development
- Lean Six Sigma
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Operations Management
- Project Management
- Risk Management
- Shared Services
- Six Sigma Green Belt
- Strategic Leadership
- Strategic Planning
- Strategic Vision
- Strategy
- Team Building
- Training
- Workforce Optimization (WFO)
Greg Wagner Summary
- Greg Wagner, based in Wylie, TX, US, is currently a Director WFM at State Farm ®. Greg Wagner brings experience from previous roles at State Farm ®. Greg Wagner holds a 2018 - 2018 CSS Green Belt in Lean/Six Sigma @ Quality Council of Indiana. With a robust skill set that includes Business Process Improvement, Business Strategy, Change Management, Coaching, Contact Center Management and more. Greg Wagner has 1 emails and 2 mobile phone numbers on RocketReach.
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