2015 -2016 Head of Customer and Business Insight @
2013 -2015 Head of Customer Experience, Quality and Insight @
2011 -2013 Head of Customer Contact @
2010 -2011 Senior Customer and Stakeholder Manager @
2006 -2010 Customer Service Manager @
Greg Suligowski Education
The University of Salford
Bachelor of Science (Politics, Criminology)
2001-2005
Greg Suligowski Skills
Customer Experience
Contact Centers
Call Center
Customer Service
Call Centers
Customer Satisfaction
Performance Management
Leadership
Change Management
Management
Process Improvement
Public Sector
Stakeholder Management
Public Transport
Customer Retention
Customer Support
Operations Management
Social Housing
Public Speaking
Stakeholder Engagement
CRM
Customer Engagement
Customer Insight
Local Government
Project Management
Team Leadership
Cross Functional Team Leadership
Contact Management
Transportation
Policy
Coaching
Leadership Development
Business Transformation
Strategy
Business Process Improvement
Business Strategy
Project Planning
Consulting
Strategic Planning
Light Rail
Senior Stakeholder Management
SAP Portal
Turnover
Juggling
Training
Team Management
Customer Oriented
Cisco Call Manager
Alcatel
Employee Engagement
Greg Suligowski Summary
Greg Suligowski, based in Hale, GB, is currently a Head of Corporate Affairs and Communications at Merseyrail. Greg Suligowski brings experience from previous roles at CBI | Transforming Trade Together, Dispute Resolution Ombudsman • Rail Ombudsman • Furniture & Home Improvement Omb, Great Academies Education Trust and Nederlandse Spoorwegen. Greg Suligowski holds a 2001 - 2005 Bachelor of Science in Politics, Criminology @ The University of Salford. With a robust skill set that includes Customer Experience, Contact Centers, Call Center, Customer Service, Call Centers and more. Greg Suligowski has 3 emails and 3 mobile phone numbers on RocketReach.
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